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Customer Success Manager
Remote
- India Full-time IST working hours ₹6.0–10.0 LPA Ref: FLW-CSM-2026-01
Flowras is a recruitment CRM that helps talent teams build, warm and re-engage their talent pool. As our
first Customer Success Manager, you will be the person who makes sure recruiting teams and staffing agencies actually get value from Flowras — turning a cold candidate database into a warm, segmented pool they re-engage on every new role.
Transparent salary: ₹6.0–10.0 LPA (INR, per year), based on experience. This is
Remote within India, full-time, working
IST hours.
What you will do
- Own onboarding and data migration for new customers — importing, deduplicating and organizing their candidate pool.
- Drive adoption of segments, nurture sequences and engagement analytics so teams build a genuine warm pool.
- Run regular check-ins and reviews; help customers connect Flowras usage to shorter time-to-hire.
- Be the voice of the customer — gather feedback and feed it into the product roadmap.
- Own renewals and proactively reduce churn.
What we are looking for
- 3+ years in customer success, account management, or recruiting / talent acquisition.
- Excellent written and spoken English — most customer communication is in writing.
- Comfortable learning and explaining SaaS tools; bonus for CRM or ATS familiarity.
- Genuine empathy for recruiters and for candidate experience.
- Able to work IST hours and self-manage in a remote, early-stage team.
Why Flowras
- Shape the customer success function from the ground up.
- Direct access to the founder and real influence on the product.
- Fully remote within India, with a calm, relationship-first culture.
Equal-opportunity employer. Flowras is an equal-opportunity employer. We welcome applicants of every gender, age, religion, caste, ethnicity, disability, sexual orientation, and background, and we make hiring decisions solely on merit and fit for the role.
We never ask candidates for payment. Flowras will never ask you for money, a deposit, or any fee at any stage of the hiring process. If anyone requests payment on our behalf, it is not us — please report it to
[email protected].
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Flowras is an equal-opportunity employer and will never ask candidates for payment.