Customer Success Operations Evaluator

About the role

We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.

This is a remote, hourly engagement.

Requirements (must have)

1. 5+ years of relevant professional experience in Customer success / support operations.

2. Native or professional fluency in English.

3. Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).

Preferred (nice to have)

• Advanced degree (Master's or higher) from a reputable institution.

What you'll do

• Evaluate AI-generated artifacts against domain-specific quality rubrics.

• Identify factual, aesthetic, and presentation errors.

• Provide clear, structured written feedback.