sr. Customer Value Consultant Supply Chain
Are you a Customer Value Consultant Supply Chain ready to operate at a more strategic level—working with senior stakeholders to drive measurable business value? At AIMMS, we’re looking for a sr. Customer Value Consultant Supply Chain
who goes beyond relationship management and takes ownership of
customer outcomes, renewals, and expansion
.
What You’ll Do
This is not a plug-and-play role. You’ll step into an environment where strong products, customers, and expertise already exist - the next step is to focus on
further professionalizing how we manage value realization
, ensuring a consistent approach across all our product offerings.
You will work across both:
SC Navigator
(supply chain design SaaS)
Optimization Tooling
(advanced decision-making software)
Each with its own customers, dynamics, and ways of working.
Your challenge—and opportunity—is to
connect the dots
:
Own customer outcomes from onboarding through renewal
Define and drive
value realization
(cost savings, service levels, efficiency gains)
Act as a trusted advisor to senior stakeholders in supply chain and operations
Drive
renewals and upsell opportunities
through value-based engagement
Structure and scale how we manage customer success across products
Align internal teams around customer goals
Why This Role
This is a role for someone who enjoys creating clarity — and bringing others along in that process.
High-impact,
foundational role
Work with complex, high-value solutions and customers
Strong ownership and visibility
What Will Help You Thrive and Be Successful
A solid ‘technical education’ in fields like computer science, mathematics, or engineering;
Solid understanding of supply chain concepts (planning, inventory, network design)
7–12 years in a similar post-sales roles (B2B SaaS / enterprise software)
Strong experience managing complex enterprise customers
Ability to engage senior stakeholders and drive strategic conversations
Commercial mindset with a track record in renewals and expansion
Structured, ownership-driven, and comfortable with ambiguity
Life at AIMMS: The Good Stuff
You’ll step into a role where your work is visible, valued, and has direct impact on our growth within a company that combines stability with ambition.
Impact & environment
A role with a clear line of sight to revenue, pipeline, and customer success.
A supportive workplace with short lines, trust, and plenty of room for ownership.
A stable environment where structure, teamwork, and quality really matter.
An office in Haarlem with an open, collaborative, and down-to-earth atmosphere.
Reward & benefits
💰 Competitive salary
🧓 Fully paid pension.
🌍 Hybrid work
🌴 30 vacation days to properly recharge.
🧠 A culture that prioritizes continuous learning and skill development through coaching and training.
✈️ ‘Short-term remote friendly’ the freedom to occasionally work from abroad, in alignment with the team.
If you're ready to make a significant impact, apply now – we can't wait to meet you! Prefer more information first? Feel free to call or Whatsapp Dewi Ozinga - +31 6 14 62 3939
——————
AIMMS: Who We Are (and why it matters)
It all started in 1989, when we saw a huge untapped potential for mathematical optimization. Since then, AIMMS has touched many aspects of people’s daily lives—from the electricity delivered to our homes and the distribution of vaccines to emission-reduction policymaking. Today, as a product-led SaaS company, we support industries worldwide—from logistics to sustainability—enabling smarter, faster, and greener choices.
We’re a diverse, collaborative, and curious team of over
20 nationalities
, with offices in the
Netherlands
(Haarlem HQ)
, the
US
, and
Singapore
. Working in a self-organized, hybrid way across the globe, we’re guided by four core values -
Integrity,
Care
,
Open
, and
Ambition -
which help us give honest feedback, care deeply for our stakeholders, collaborate across teams, and continuously grow our impact.
How AIMMS made impact:
Remember the urgency of COVID?
Our technology helped Dutch hospitals predict where ICU beds and staff would run short, and decide in minutes how to spread patients so no region was overwhelmed. That’s how we turn complex data into life-saving decisions – and the kind of impact you can have here.