CVM Product Manager

Are you passionate about AI? 🤖 At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications. As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond! We are recruiting on behalf of a major telco enterprise a CVM Manager to join its Enterprise Mobile team. This is a great opportunity for an analytically minded professional in the early stages of their career who wants to build deep expertise in customer value management within one of the most data-intensive environments in the Greek telecoms market. You will be involved in the full campaign lifecycle — from audience selection and offer design to execution, monitoring, and reporting — working alongside experienced colleagues in a team that values analytical rigour, commercial curiosity, and a willingness to learn fast. What Your Day Might Look Like: Design, develop, and execute proactive, below-the-line targeted campaigns — covering migration, renewal, upsell, and cross-sell — aligned with enterprise mobile commercial objectives. Manage the full campaign lifecycle: audience selection, offer definition, channel strategy, scheduling, and post-campaign evaluation. Help track campaign performance against key metrics (conversion rate, revenue uplift, NPS) and flag optimisation opportunities. Analyse customer datasets to identify behavioural patterns, commercial opportunities, and target populations. Use analytical and data-mining tools (primarily IBM SPSS Modeller) to support segmentation and targeting decisions. Assist in building and refining customer segmentation models as your skills develop. Prepare and maintain regular campaign performance reports and presentations. Support cross-functional teams (Product, Analytics, Sales, Finance, CRM) with data and insight inputs. Translate analytical findings into clear summaries for business stakeholders. Your Superpowers🚀: 4+ years of experience in CVM, CRM, marketing analytics, data analysis, or a closely related field ideally within telecoms or another high-complexity, data-rich industry Exposure to analytical or data-mining tools; familiarity with IBM SPSS Modeller is a plus but not a prerequisite — we care more about your analytical mindset than a specific tool. Some understanding of customer lifecycle concepts (retention, upsell, churn) is welcome; B2B or telecoms experience is a bonus, not a requirement. Comfort working with data and a genuine interest in translating numbers into business stories. Basic SQL or experience with CRM/campaign management platforms is appreciated. Your traits: Analytical curiosity — you ask 'why' when looking at data and enjoy digging into what's behind a trend. Organised and reliable — you manage your time well and follow through on commitments even when priorities shift. Comfortable with complexity — you don't need everything perfectly defined before you start; you're happy to ask questions and figure things out. A collaborative, team-first attitude — good communication matters as much as technical skill. A willingness to learn the telecoms business from the ground up. Degree in Statistics, Mathematics, Computer Science, Economics, Marketing, or a related analytical discipline — or equivalent practical experience. Good command of English (written and verbal). Perks on Perks: Competitive salary and hybrid work model – come hang out in our Athens office or work remotely from anywhere in European economic Area (EU, Switzerland etc.) or UK (up to 6 weeks per year). Training budget to level up your skills from the top tech partners in the market (Microsoft, AWS, Salesforce, Databricks etc.) – whether it’s certifications or courses, we’ve got you covered. Private insurance, top-tier tech gear, and the chance to work with a stellar crew. Ready to create some data magic with us? Hit that apply button and let’s get started.