Cyber Security Analyst

Apply Job Type Full-time Description POSITION SUMMARY The Cyber Security Analyst is a front-facing role, working directly with incoming alerts, reports, and metrics to monitor and maintain the security of Sourcepass' clients. The Analyst performs triage to filter out non-actionable information so that clients can continue to focus on running their businesses. The Analyst performs minor response to non-serious, non-complex events and escalates anything else to senior security team staff. This position reports to the SOC Team Lead. RESPONSIBILITIES Monitor incoming alerts, reports, and metrics from a variety of a systems to perform triage Perform minor response to non-serious, non-complex events (malware, data leakage, account misuse, etc.) Perform automated or manual patching of discovered vulnerabilities or misconfigurations. Escalate more serious or complex events to senior security team staff Clearly explain event sources and resolutions to clients Clearly document steps taken Follow documented procedures to drive resolution Make recommendations for improvements to processes and tools Requirements DESIRED SKILLSET/EXPERIENCE Willingness to learn and improve both core function skills and potential additional security role skills Both strong written and strong verbal communication skills, both internally and client-facing Basic understanding of SOC practices and processes Strong understanding of incident response practices and processes Strong understanding of the Windows operating system (Linux and Macintosh a plus) Strong understanding of the Windows ecosystem (Active Directory, Azure, Microsoft365) Experience with ticketing and tracking systems Basic knowledge of networking protocols and topologies, as well as network analysis. Basic understanding of malware analysis Analytical, problem solving, critical thinking skills Basic understanding of OS and network auditing Knowledge of scripting languages (PowerShell, batch, etc.) a plus Security+, E|CIH, & GCIH certifications (or equivalents) all preferred