Location:
Remote from the UK, Ireland, or other European countries (Hybrid option available if London-based)
A client-facing role focused on delivering Microsoft Dynamics 365 Business Central expertise to customers by leading calls, gathering requirements, and supporting reporting and analytics initiatives.
This is a customer-facing functional role that requires strong commercial awareness and the ability to support product demonstrations, pre-sales engagements, and customer growth initiatives. The role has a strong focus on reporting and analytics, with day-to-day responsibilities centred on Power BI solutions.
Key Responsibilities
Lead customer calls independently and manage customer-facing engagements
Deliver Business Central expertise to customers, with a focus on reporting and analytics, including explaining Business Central data from a functional perspective
Run user training sessions and conduct product demos, helping customers understand reporting capabilities and outputs
Support Power BI installations and implementations, including gathering reporting requirements, translating customer questions into structured requirements, and validating reports with customers
Contribute to marketing and sales efforts alongside the wider team
Essential Requirements
Proven functional expertise in Business Central / Dynamics NAV, with a Finance or Operations/Supply Chain focus
Ability to lead customer-facing calls and engagements independently
Fluent, professional-level English communication skills, with strong structure and confidence
Power BI experience, or a strong interest in data analytics and eagerness to learn Power BI
Nice to Have
Existing Power BI experience
Experience supporting US-market customers