D365 Project Manager - CRM

Location: Remote (UK)

Salary: Up to £50,000-£60,000

Contract: Fixed-term 15 months

Hours: 35 per week

A well-established UK not-for-profit organisation is investing heavily in digital transformation as part of a long-term strategic programme and is looking for an experienced CRM Project Manager to lead the implementation of Microsoft Dynamics 365 CRM.

This is a fantastic opportunity to join a values-driven organisation delivering meaningful change, with significant investment in technology, transformation and organisational improvement.

The Role

You'll take ownership of the end-to-end delivery of a Microsoft Dynamics 365 CRM implementation, ensuring projects are governed effectively, delivered on time and within budget, and aligned to wider business objectives.

Key responsibilities include:

• Leading the full lifecycle delivery of a Dynamics 365 CRM programme

• Managing project plans, milestones, budgets and dependencies

• Establishing and maintaining effective project governance

• Producing regular updates for programme boards and senior stakeholders

• Managing risks, issues and supplier relationships throughout delivery

• Coordinating testing activities and ensuring successful adoption of the solution

• Building strong relationships across business and technology teams

• Driving benefits realisation throughout the project lifecycle

What We're Looking For

• Proven experience leading end-to-end Microsoft Dynamics 365 CRM implementations

• Strong project management background with PRINCE2, APM or similar qualifications

• Experience delivering projects using Agile methodologies such as Scrum or Kanban

• Understanding of CRM platforms, processes and best practice

• Experience working closely with developers, technical leads and third-party suppliers

• Change management experience or relevant qualifications

• Strong stakeholder engagement and communication skills

• Demonstrable track record of successful project delivery

What's on Offer

• Fully remote working

• 26 days annual leave plus bank holidays

• Competitive pension scheme and life assurance

• Flexible working arrangements

• Ongoing learning and development opportunities

• Health and wellbeing support

• Additional employee benefits and financial wellbeing initiatives

Due to the fixed-term nature of the role, candidates who are available immediately or have a short notice period will be particularly well suited.

If you're an experienced Dynamics 365 CRM Project Manager looking to drive a high-profile transformation programme within a purpose-led organisation, we'd love to hear from you.

Unfortunately, we are unable to support visa sponsorships for this role so UK Citizenship or Full Right to Work in the UK is required.