Danish Speaking - Customer Facing & Order Management Representative

Danish Speaking - Customer Facing & Order Management Representative Skicka ansökan As a Customer Facing & Order Management Representative in region North, including the Baltics, your role involves managing and optimizing customer service operations. You will be the part of the Regional Customer Facing & Order Management team and report to the Regional Customer Facing & Order Management Manager. Position is based in Gothenburg office, and you will be mainly working towards Danish market. What You Will Do • Handle large wholesale orders for the Professional Hygiene customers. • First point of contact for our customers, supporting them with order status, product help and other inquires. • Solve customer needs using a network of Service Specialists. • Understanding of our customer's needs, build trusting relationships and providing high quality service to both internal and external customers. Who You Are To be successful in the role, a high level of self-motivation, positive and effective communication skills, and a collaborative approach to teamwork are essential. You like to set up your work in a structured and methodical way and you have the ability to handle several tasks in parallel. Finally, you enjoy working at a higher pace where you proactively identify solutions to be able to ensure high efficiency as well as quality in your work. • Relevant education and working experience in customer service operations environment or similar. • Good knowledge in Microsoft Office tools. • Excellent written and spoken fluency in Danish, Swedish and English. • Experience with SAP/S4 Hana is considered a plus. Location: Göteborg Start Date: 2026-02-01 End date: 2026-07-31 Expertisområde Administration Platser Göteborg Distansarbete Hybridarbete Workplace and Culture We take great pride in fostering a workplace culture that is inclusive, collaborative, and dynamic. Our team is made up of consultants from all backgrounds, and we believe that a diverse workforce is key to driving innovation and excellence.