Data Analyst (Reporting)

Overview DecisionPoint seeks a Data Analyst (Reporting) to develop KPI frameworks, analyze operational and performance data, and produce recurring reports for a large federal and DoD-aligned mission environment. This role is responsible for generating weekly and monthly performance reports, tracking service-level agreements (SLAs), analyzing alert trends, and identifying areas for system and operational improvement. The Data Analyst supports the PMO, dashboard teams, engineering teams, and operations staff by transforming raw operational data into clear, actionable insights. This includes KPI development, trend identification, and metric reconciliation to ensure reporting accuracy across the enterprise. This position is fully remote. Duties & Responsibilities The Data Analyst (Reporting) will: Develop KPI calculations and performance measurement frameworks. Track SLA performance and identify deviations, risks, or improvement opportunities. Analyze monitoring alerts, incidents, performance logs, and operational data for trends. Prepare weekly, monthly, and quarterly analytic reports and executive summaries. Support dashboard teams in defining metrics, data sources, and visualization requirements. Conduct data validation, reconciliation, and quality checks across multiple data sources. Perform ad hoc analyses to support operations, engineering, and leadership decision-making. Maintain reporting templates, standards, and metadata definitions. Identify anomalies, performance bottlenecks, and recurring issues. Document analytic processes and ensure alignment with program reporting requirements. Qualifications Clearance Requirement Candidate must possess a Tier 2 Moderate Risk Public Trust (from any federal agency) or an active Secret clearance or higher . Education (Required) Bachelor’s degree in Data Analytics, Mathematics, Data Science, or a closely related field. Experience (Required) Minimum 5 years of experience performing reporting, analytics, or data analysis. Experience developing KPIs and tracking SLA performance. Experience producing weekly/monthly reports for federal, DoD, or large enterprise environments. Experience analyzing alert logs, incidents, or operational performance datasets. Technical Knowledge (Required) Proficiency with Excel, SQL, or analytical tools for data querying and reporting. Understanding of KPI design, SLA metrics, and performance measurement methodologies. Familiarity with dashboards or BI tools like Power BI, Tableau, or Grafana. Knowledge of data validation, reconciliation, and quality control principles. Technical Knowledge (Preferred) Experience with cloud-based analytics or log aggregation tools. Familiarity with scripting for automation (Python, R, etc.). Certifications Required: ITIL Foundation Preferred: Data analytics or BI tool certifications Skills Strong analytical and quantitative reasoning abilities. Clear written and verbal communication skills for executive reporting. High attention to detail and accuracy in reporting outputs. Ability to identify trends, anomalies, and insights across complex datasets. Strong time management and ability to handle recurring deadlines. Our Equal Employment Opportunity Policy EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.