Data Delivery Manager - Burnaby, BC

Location: This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week. Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace™ in Canada and 12th globally by Great Place to Work®, we’re proud of our optometrist-owned model that makes high-quality, eyecare and eyewear accessible to all Canadians. Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations. In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare. If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight. What You’ll Do As a Data Delivery Manager, you’ll lead the successful delivery of data products and services that support Specsavers’ strategic goals and data transformation journey. Working across a variety of business functions, you’ll partner with stakeholders, technical teams, and product owners to drive high-quality outcomes, manage delivery risks, and ensure value is delivered efficiently. You’ll foster a culture of continuous improvement while providing leadership, structure, and visibility across complex data initiatives. Key Responsibilities Manage the end-to-end delivery of data projects and initiatives across multiple business areas, including retail, clinical, and supply chain. Lead one or more data-focused delivery teams to ensure successful, high-quality delivery aligned with business and data strategy objectives. Develop, maintain, and execute delivery plans while effectively balancing capacity, demand, timelines, and priorities. Collaborate with product owners, architects, technical teams, and stakeholders to refine and prioritize backlogs. Facilitate delivery meetings and Agile ceremonies, promoting effective team collaboration and transparency. Monitor delivery performance, milestones, resource allocation, risks, dependencies, and unplanned work. Provide regular reporting and stakeholder communications on project status, progress, capacity, and risks. Manage changes in scope, requirements, budgets, and timelines while maintaining alignment with business objectives. Ensure solutions are appropriately tested, including functional, regression, user acceptance, performance, and end-to-end testing. Support compliance with information security, data privacy, regulatory, and governance requirements, including GDPR. Work closely with data architects and technical teams to align delivery outcomes with enterprise architecture standards. Drive continuous improvement initiatives by evaluating delivery practices, methodologies, and emerging technologies. What We’re Looking For 2+ years of experience delivering data products and services within a matrixed or cross-functional environment. Proven track record of successfully delivering data projects in fast-paced, complex, and evolving environments. Experience managing medium-to-large projects or portfolios of smaller initiatives. Experience using both Agile and Waterfall delivery methodologies. Strong stakeholder management, communication, facilitation, and relationship-building skills. Ability to identify, manage, and mitigate delivery risks, issues, and dependencies. Experience working with cross-functional teams including product, technical, architecture, and business stakeholders. Strong organizational, planning, prioritization, and problem-solving capabilities. Ability to navigate ambiguity, adapt to changing priorities, and remain calm under pressure. Understanding of data platforms and technologies such as Databricks, Azure Data Factory, and Power BI. Foundational knowledge of data warehousing and data modelling concepts. Awareness of regulatory and compliance requirements, including GDPR and data governance principles. Relevant project or delivery certifications (Agile, Scrum, PRINCE2, PMI, APM, or similar) are considered an asset. A collaborative, proactive, and solutions-focused mindset with a passion for continuous improvement and delivering business value. Compensation: $110,000 - $125,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience Speccies’ Benefits 4 weeks of vacation and 1 paid volunteer day per year 1 extra paid day off plus an eyecare voucher to celebrate your birthday. Health and dental benefits, RRSP matching and a Healthcare Spending Account active from your first day. Mental health and wellbeing support, including $3,000 annually for practitioner care and access to our Employee Assistance Program. Quarterly bonuses, based on your performance. Annual Profit Share program to recognize your part in Specsavers’ success. Free parking, access to the building gym, and a fully stocked kitchen with snacks and coffee/tea. On‑site wellness offerings in-office, including RMT and yoga sessions. Team and company social events, including holiday and annual celebrations. Behaviours We Value Collaborative : We work together as one Specsavers to deliver on our purpose Curious : We question, explore , and seek out diverse perspectives to develop our knowledge and understanding Courageous : We challenge the status quo, we experiment with good ideas, and we are brave, bold , and fast in our decision making Compassionate : We care, support , and help each other Commercial : We treat money wisely and make decisions that are good for our customers, our partners, our people and for the long term We hope that in applying with us, you value these things as well! Our Hybrid Work Model Experience the best of both worlds. At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office three days a week to connect, innovate, and keep our culture thriving. Equal Opportunity Employer At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team. Accessibility and Accommodations We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at [email protected] . We will work with you to meet your needs and ensure a fair and equitable experience. #LI-ED1 #LI-Hybrid