Data Manager

Job Title: Data Manager Type Permanent, Full-Time Reports to: Director, Data and Analytics FLSA Status (Exempt/Non-Exempt): Exempt Work State Location: Remote Bargaining Unit Position (Yes /No) : Yes If Yes, what Job Family does it fall under?: Program/Project Manager Salary: $82,914 - $86,702 BACKGROUND: The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. NDWA was founded in 2007 by organizers and worker leaders in six cities representing nannies, house cleaners, and care workers, and now represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally. We envision a society where domestic work is valued as essential to our collective well-being, domestic workers are leaders in shaping the care sector, and domestic work jobs are good, economically secure jobs. For over 15 years, we’ve worked to advance our mission by making domestic work visible. We’ve worked to pass policies that enable rights and higher wages for domestic workers across the country, changed public awareness and opinion about the dignity and value of care work, and built the capacity and leadership of domestic workers to organize and advocate for their rights. We see the next era of our organization as an opportunity to move domestic work from newfound visibility towards transformation, and we’re ready to elevate care workers to the essential workers of the 21st-century economy. We’re a multi-racial, multi-lingual organization building a powerful movement rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color. Position Summary: The National Domestic Workers Alliance and Care in Action are seeking an experienced and innovative Data Manager to support our 2026 programmatic and infrastructure work. In this role, the Data Manager is instrumental in helping to build power of our workers, members and in communities of color by staying on top of analytics best practices and deepening a culture of data-driven organizing to help build a strong movement to advance the domestic worker movement. Reporting to the Data and Analytics Director, the staffer will collaborate with our teams to support the use and application of our organizing platforms, and leverage CRM and voter file data to develop our strategy across c3, c4 and PAC work. Primary Roles & Responsibilities: I. Main Priority (70% of FTE) Project Management: Support the Data and Analytics Director, data, digital and field teams in implementing NDWA and CiA’s organizational and programmatic goals. Includes developing MOCHAs, updating project management systems such as AirTable or Asana, and supporting staff to satisfy project needs and meet mutually agreed upon deadlines. Scope out timelines for major milestones and adjust workplans as necessary to achieve goals. Direct Voter Contact Strategy: Under the direction of the Data and Analytics Director, lead field strategy, including data analysis and coordination efforts. Provide strategic, data-driven recommendations to staff and partners on campaign field strategy and targeting. Responsible for building and maintaining direct voter contact universes for field, mail and digital programs. Create SQL queries and commit voter contact universe criteria to GitHub. Advise staff on how to communicate with voters based on program phase and tactics. Anchor program strategy in data-driven best practices based on research and guidance from industry leading organizations such as the Analyst Institute. Experiment with the best way to contact underrepresented groups. Voter File Management and Maintenance: Assist the IT department in managing voter file access for digital and field teams, partner organizations and consultants. Advise on training needs for end-users, and provide technical assistance as needed. Review and monitor voter file resources provided by our vendors TMC and TargetSmart, and America Votes partners. Ensure all data markers are accurate, up to date and utilized by field and digital teams. EveryAction Management and Maintenance: Lead the cross function team to overhaul the EveryAction data management workflows. Ensure that the new improved database structure matches the complexity and compliance requirements for multi-entity organizations like NDWA and Care in Action. Encourage the adoption of data practice. Ensure all data markers are accurate, up to date Champion best practices: Seek out and attend conferences, briefings and presentations hosted by industry leaders and bring learnings back to the team and organization. Memorialize key documents in the shared drive system, including data dictionaries, model release notes, partner analysis Manage JIRA ticketing system: Create and edit request types, and oversee the revamp of descriptions and required reporting fields. Assign tickets to appropriate staffers and consultants based on entity and scope of work. Set clear timelines for updating tickets and completing requests. Answer and troubleshoot technical questions from users ( about our tools, products and datasets, via a customer support queue in Jira. In partnership with Organizing teams, establish and maintain best practices for data collection. Assist adoption of data systems and best practices within the organizing team II. 2nd Priority (20% of FTE) Reporting: Help facilitate the development of our necessary reporting. Work collaboratively across the organization and department to determine necessary reporting infrastructure. Provide feedback on reporting dashboards, review code, and offer advice on iterating for future reports. Help test report functionality and troubleshoot issues. Research best practices for reporting and share with the team and across the organization. Shared Drive Management: Ensure all relevant documentation of tech and data products and processes is up to date and preserved in our shared drive. Create new content as necessary. Data Management: Provide Data Management and other support as necessary. Includes advising on activist code and survey question structure, automations, and committee structure. Partner with the Data Director, Sr. Digital Director, and data and digital organizing teams to annually audit platforms to ensure they are configured correctly for data collection. Coalition support and service: Work with staff and partner groups to ensure that political and voter contact programs are maximizing shared voter file, targeting, and other data resources. Responsible for coalition alignment on data and targeting, which may include participating in various work groups or other meetings. Responsible for sharing data and tactic best practices during coalition meetings. Field Team Support: Build collaborative relationships with state teams, troubleshooting voter file issues, and responding to and advocating for organizer needs. Develop our data collection and maintenance strategy related to our organizing programs and tools. In consultation with the field team, design an organizing journey for new contacts that compliantly weaves between c3 and c4 programming while reducing the manual maintenance burden on data and field staff. Work in partnership with the field team to support organizing platform adoption and data informed best practices. IV. NDWA Responsibilities (10% of FTE) Participate in staff meetings, staff study and retreats. Lead strategy development and coordinate implementation, ensure that the team completes work plans, communicate with teams about larger strategic/organizational issues and represent your teams in same discussions, and participate in fundraising and budget development. Assist the Data and Analytics Director, as needed, with contract reviews and renewals, and developing scopes of work. Help identify new organizing platforms the organization wants to onboard and assist with sunsetting platforms. Complete work plans and reports in a timely manner. Develop and satisfy a Professional Development Plan. This position requires the ability to work extended hours, including evenings, weekends, as needed to meet organizational needs. Other duties as assigned. How to Apply: Please apply directly to the job posting and send Resume and cover letter. Applications will only be accepted electronically, and solicitations to individual staff are unlikely to be responded to. NDWA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. NDWA is a union employer; this position is a bargaining unit position. NDWA participates in the E-Verify program and is an Equal Opportunity Employer.