Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.
About This Role
This role will be responsible for Database Administrator position for the Global DBA team at the Malaysia Office. This is a MS SQL Server DBA role largely responsible for providing operational database services to the organization..
Roles & Responsibilities
- Primary responsibilities of this role includes owning, tracking and resolving database related incidents andrequests within provided SLAs, reviewing service related reports (e.g.: database backups, maintenance,monitoring) on a daily basis to ensure service related issues are identified and resolved within establishedSLAs, responding to database related alerts and escalations and working with database engineering to comeup with strategic solutions to recurring problems.
- High sense of ownership of the problems and requests assigned, focus on managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
- The Production DBA Team is required to follow an on-site/on-call rotation including weekends to support theproduction environment.
- This on-call rotation includes DBA’s from USA and Spain to help provide 24 by 7 coverage, and to ensure thatat least 1 DBA is always on-site/on-line from each shift.
- This position is a hybrid remote position (must be in office at least 3 times per week) and will be in the USA DBA second shift (from 7AM to 4PM Malaysia time) with a rotating on-call weekend Standby schedule during the same period of 7AM to 4PM Malaysia time
Position Requirements
- At least 4 years experience as a Microsoft SQL Server DBA in SQL Server 2016 and above
- Experience with AlwaysOn Availability Groups
- Experience with SQL Server Replication.
- Experience in Performance Tuning and Optimization using monitoring and troubleshooting tools
- Experience in troubleshooting and resolving database issues in stability, performance and/or availability.
- Experience with SQL Server Integration/Reporting Services.
- Experience/knowledge of Log Shipping
- Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MSSQL Server.
- Knowledge of indexes, index management, and statistics.
- Experience in implementing operational automation using scripts via TSQL or PowerShell.
- Experience working with Windows server, including Active Directory and proper disk configurations.
- Proactive monitoring of databases both from a stability, availability, performance and capacity management perspective.
- Experience in troubleshooting and resolving database integrity issues, performance issues, blocking/deadlocking issues, connectivity issues, data replication issues etc.
- Experience with using Server Side Traces and Extended Events to help troubleshoot performance bottlenecks
- Ability to detect and troubleshoot and resolve database related CPU, memory, I/O, disk space and other resource contention issues.
- Experience supporting and managing SQL databases in a 24x7 production environment with sizes larger than 2 TB
- Familiarity with release, source control and change management principles and processes.
- Proficiency in capturing and analyzing requirements, presenting alternative solutions, recommending the appropriate design, developing the solution to meet the requirements and exceed customer expectation and maintaining the required documentation.
- Excellent organizational and workflow skills; ability to work on simultaneous projects with diverse working groups
- Team player with collaborative nature
- Ability to work independently with little to no supervision in operational database projects
- 4-year degree in computer science or related field or equivalent experience
- Knowledge of productivity tools and software
Perks & Benefits
- Medical, Dental & Insurance
- Employee Stock Purchase Plan
- Paid / Sick Leave
- Hybrid Work Schedule
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Ria Money Transfer offers a competitive salary and benefits package. Actual compensation is based upon factors such as the candidate’s skills, qualifications, and experience. In addition, Ria Money Transfer offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental and vision benefits, a 401(K) plan, Paid Vacation/ Sick Leave and more.
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Check out our website to learn more about the company at:http://www.riamoneytransfer.com/
The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.