DELEGATE MANAGER - PHARMA EVENTS (f/m/d)

DELEGATE MANAGER - PHARMA EVENTS (f/m/d) If this sounds like you, then you might be our new Event Participant Manager. At egg we make experiences. Real ones. The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch. We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right. Which brings us to you You enjoy coordinating participant journeys, managing large volumes of data and ensuring every detail is handled correctly. Whether it's registrations, communications, travel arrangements or last-minute changes, you're able to stay calm, prioritize effectively and keep everything moving forward. You work independently, take ownership of your responsibilities and build strong relationships with participants, clients and colleagues. You're also comfortable using digital tools and technology to improve efficiency and create a seamless delegate experience. What you’ll be doing In this role, you will work 100% on one of our key pharmaceutical clients. Manage the full delegate journey, including registration, communications, travel booking and attendee support Build and maintain event databases in Cvent , ensuring participant information is accurate and up to date at all times Create and manage delegate communications, including invitations, reminders, follow-ups and final confirmations Coordinate travel arrangements and propose suitable itineraries while ensuring compliance with client requirements and healthcare regulations Provide regular progress updates to internal teams and client stakeholders throughout the project lifecycle Support event delivery on-site when required and maintain accurate attendance and reporting data after the event What you’ll bring (We really mean it. Candidates who do not meet the following criteria will not be considered.) Experience & skills 3+ years of experience in delegate management, travel coordination, participant management or a similar role Previous experience working within the pharmaceutical and/or healthcare events industry Strong hands-on experience with Cvent , including event builds, registration management and reporting Excellent knowledge of Microsoft Office, particularly Excel and data management tools Ability to work independently, manage multiple priorities simultaneously and maintain exceptional attention to detail Strong customer service mindset with excellent communication and problem-solving skills Fluent in spoken and written English and Spanish. How we work at egg Things move fast here. Priorities shift. Clients expect excellence. The people who thrive at egg tend to: Take ownership and get things done Stay calm when priorities change Focus on outcomes and quality Be comfortable with ambiguity Look for smarter ways of working, including AI and technology Balance creativity with structure and execution Bonus points if... Strong experience using Cvent Experience managing small meetings independently Knowledge of pharmaceutical compliance requirements and healthcare regulations What we bring to the table Flexible working setup (remote in some places, hybrid in others) Competitive salary + performance-based bonus Home office / tech stipend, lunch vouchers Smart, supportive colleagues who genuinely enjoy working together International career opportunities + annual global offsite in somewhere excellent Free coffee, pet-friendly offices and a culture that cares about people as much as performance (Yes, the coffee is good. We're not monsters.) The hiring process Online application (you’ve swiped right) First intro call (we’ve swiped right too — let’s see if there’s chemistry) First interview (time to crack things open a bit) Second interview (meet the family — don’t worry, they’re mostly well-behaved eggs) Offer (we’re in love. hope you are too) The most important bit At egg , feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist. It’s okay to make mistakes here, as long as we own them, learn from them, and don’t keep serving them sunny-side up forever. We’re proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger. We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities. We are also an ESG-driven company committed to making a positive impact beyond our own walls. Department Operations Role CSA Delegate Manager Locations egg Iberica Remote status Fully Remote Yearly salary €25,000 - €32,000 Employment type Full-time egg Iberica About egg At egg , we create events and experiences that connect people, ideas, and brands all over the world. We move fast, solve problems together, and work for some of the world’s most demanding brands. We are a team of problem-solvers, creatives, planners, travelers, and hospitality lovers who thrive in fast-moving environments and care deeply about doing great work together. Across countries, cultures, and projects, we bring together passionate individuals collaborating to build in meaningful experiences.