Demand & Supply Planner

About Quad Lock 🚀 Quad Lock is one of Australia’s fastest-growing companies and a certified Great Place to Work. Based in Melbourne, Quad Lock revolutionised the smartphone mounting game with our patented case-based mounting system. Originally launched in 2011, the Quad Lock range now includes mounts for Cycling, Motorcycling, Driving, Running, Marine and a range of Lifestyle options. To date, millions of Quad Lock products have been shipped to over 100 countries and sales continue to grow worldwide at a rapid pace. About our People 👥 At Quad Lock not only do we work hard and love what we do, we are also a great bunch of people with a diverse range of interests. We have keen cyclists and motorbike riders, runners and car enthusiasts (of course). But did you know we also have movie buffs, musicians, and entrepreneurs, but most importantly we’re all super proud to be part of the Quad Lock team. About the Role 💭 We're looking for a Demand & Supply Planner to support our monthly planning process, ensuring the right stock is available in the right place at the right time. Working closely with the wider Planning team, you'll help develop and maintain demand forecasts, analyse forecast accuracy, manage inventory levels, and support supply planning activities to meet customer demand while achieving supply chain objectives. You'll collaborate across teams to optimise stock availability, support B2B and OEM order management, and contribute to the ongoing improvement of our planning processes. Success in this role requires strong analytical skills, end to end supply chain knowledge, and the ability to build effective relationships across the business. Please note, this role is offered as an 18-month fixed-term contract. #LI-CG1 What You'll Do 🌏 Execute supply plans and raise purchase orders to maintain optimal inventory levels, support customer demand and achieve inventory targets Monitor inventory health, exception reports and stock availability, proactively identifying risks and escalating potential supply issues so that forecasts can be adjusted if required Maintain and communicate backorder and potential out-of-stock risks, ensuring stakeholders have clear visibility of inventory status and replenishment timelines Review B2B orders and provide recommendations to maximise sales opportunities while protecting DTC inventory availability - collaborating with the regional Key Account Managers and Supply & Demand Planners to provide insights to improve forecast accuracy Maintain accurate planning and master data across NetSuite and Logility, including product, supplier and planning parameters Partner with Sales and Marketing teams to manage excess inventory, slow-moving products and end-of-life stock Partner with suppliers to monitor production schedules and delivery timelines, ensuring planning systems remain accurate and logistics teams are informed of any delays or risks Manage purchase order amendments and order tracking to ensure alignment across suppliers, logistics partners and internal stakeholders Monitor supply chain and inventory performance metrics, providing insights and supporting continuous improvement initiatives Collaborate cross-functionally to ensure the efficient flow of inventory from suppliers through to regional distribution centres so that customer demand can be fulfilled Own and maintain inventory within our Corner Store, including stock organisation, replenishment and regular stocktakes What You'll Bring 🤝 Proven experience working as a Demand and/or Supply Planner within a retail/wholesale environment, preferably with a global footprint Knowledge of Quad Lock product range and customer base, or the ability to quickly build product knowledge Analytically minded with good root cause analysis and decision-making skills Solid base knowledge of demand forecasting and supply planning Advanced proficiency in Microsoft Excel/G-Suite and experience using a Supply Chain Planning System & Enterprise Resourcing Planning system (Logility & NetSuite, advantageous) Ability to write & analyse inventory reports in Logility and excel and share recommendations to stakeholders Authentic team player with the ability to collaborate with a variety of stakeholders Tertiary qualifications within business management, logistics, or a related field (preferred) What it’s like to work at Quad Lock 👀 At Quad Lock our customers mean the world to us but so does our team, by joining us you’ll be able to take advantage of the amazing perks we have on offer: 🌏 Flexible ways of working to fit your lifestyle 🏃‍♀️ Health & Wellbeing allowance to invest in your wellbeing 📱 Technology allowance to stay connected 🥑 Weekly lunch on us to enhance your team connections 🧠 Dedicated learning & development allowance for continuous growth 🫶 Volunteer Leave to support causes you’re passionate about 🌐 Employee Assistance Program for team members and their families You’ll join a highly cohesive vibrant and collaborative culture in a business where you can continue to build your skill set. This is a chance to grow and develop your career whilst working in an environment with like-minded colleagues that love what they do, encourage and promote innovation and bring a contagious energy to work every day! Join the Team: Quad Lock is an equal opportunity employer, committed to supporting a diverse and inclusive work environment. If you're looking to grow your career with us, we'd love to hear from you! Don’t be afraid to stand out, back your achievements and show us what makes you the best candidate for the role. Even if you don’t meet every single requirement, we encourage you to apply! To apply, select the ‘Apply Now’ button below and tell us a bit about yourself, your experience and what interests you in the role.