Deputy Director of Community Standards and Accountability

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Deputy Director of Community Standards and Accountability Job Profile Title Director B, Academic Affairs, Community Engagement Job Description Summary The University of Pennsylvania’s Center for Community Standards and Accountability (CSA) upholds the University’s Code of Student Conduct and academic integrity policies, providing a fair and consistent process for addressing allegations of student misconduct. CSA investigates and resolves cases involving both academic and non-academic misconduct by graduate and undergraduate students, and works to foster a campus culture of accountability, integrity, and respect. The Deputy Director of Community Standards and Accountability reports to the Executive Director of CSA and is responsible for the day-to-day supervision of CSA’s case management function, including direct oversight of three full-time Investigators/Associate Directors. The Deputy Director hires and performance manage these staff, collaborates with the Executive Director on performance appraisals and expectations, and serves on the department’s Leadership Team alongside the Executive Director and the Deputy Director of Restorative Practices at Penn (RP@P), helping to integrate restorative practices into the department’s broader approach to case resolution. The Deputy Director provides regular feedback and guidance to Investigators/Associate Directors on case handling and approves day-to-day case resolutions. The Deputy Director also directly investigates and resolves allegations of academic and other misconduct, interviewing accused students, complainants, and witnesses; manages case-related communications and documentation; and represents CSA at formal disciplinary hearings through case completion. The Deputy Director works closely with the Executive Director to identify, implement, and document internal protocols and procedures for case handling, collaborates on strategic outreach and communication efforts, and acts as Director of CSA in the Executive Director’s absence. Job Description Job Responsibilities Supervise the day-to-day case management efforts of the three Case Managers/Investigators, including hiring and performance management; collaborate with the Exec. Director on performance appraisals and setting expectations; Provide feedback and evaluation to Case Managers/Investigators regarding case handling; provide advice on appropriate sanctions, educational outcomes, and other resolutions; approve day-to-day case resolutions. Investigate allegations of academic and other misconduct by graduate and undergraduate students, including interviewing accused students, complainants, and witnesses; Manage case-related communications, including drafting documents and representing the office at formal disciplinary hearings, to see cases through to completion; Identify and implement appropriate internal protocols and procedures for case handling; document procedures and review on an ongoing basis; Serve as part of the department's Leadership Team, working with the Exec. Director and Deputy Director of Restorative Practices at Penn to integrate restorative practices, and collaborate as part of a team to develop strategic outreach and communication efforts; Act as Director of the Center for Community Standards and Accountability in the Director's absence; Other duties and responsibilities as assigned Qualifications Bachelor's and 5 to 7 years of experience or equivalent combination of education and experience is required; J.D. or other terminal degree preferred. Significant progressively responsible experience in student conduct, academic integrity, investigations, or a related field required, including experience conducting investigations and supervising professional staff. Demonstrated ability to manage sensitive, confidential matters with sound judgment and discretion. Strong interviewing, analytical, and case management skills required. Excellent oral and written communication skills required. Experience with restorative practices strongly preferred. Application Requirement A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV ; multiple documents are allowed. Job Location - City, State Philadelphia, Pennsylvania Department / School Provost Interdisciplinary Programs Pay Range $80,891.00 - $120,000.00 Annual Rate Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics) , citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law . Special Requirements Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts : Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition : Take advantage of Penn's exceptional tuition benefits . You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you’re newly hired, you won’t have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources : Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That’s why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University’s libraries and athletic facilities, or visit our arboretum and art galleries. There’s always something going on at Penn, whether it’s a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you’re right in the middle of the excitement—and you and your family can enjoy many of these activities for free. Discounts and Special Services : From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks. Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures. Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements. Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household. ​ To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay