DevOps Engineer II

Position Overview We are looking for a DevOps Engineer who can operate across both environments, supporting the reliability, scalability, automation, and security of our Digital Engagement products while helping to build and industrialize the AI Platform. This is a hands-on role for someone who enjoys improving developer productivity, strengthening cloud and container platforms, and enabling high-availability, production-grade services in a regulated industry. Responsibilities • Design, build, maintain, and improve cloud and containerized infrastructure supporting both Digital Engagement products and the SBS AI Platform.• Define, implement, and optimize CI/CD pipelines to accelerate delivery, improve software quality, and support reliable releases across multiple environments.• Contribute to infrastructure-as-code, environment standardization, deployment automation, and platform engineering practices that enable scalable product development.• Support Kubernetes-based workloads and high-availability services, with a focus on resilience, zero-downtime deployment approaches, and operational excellence.• Establish and enhance monitoring, logging, alerting, and performance management practices for business-critical digital products and AI services.• Collaborate closely with software engineers, platform engineers, AI engineers, and product teams to troubleshoot code and infrastructure issues and improve production readiness.• Help shape infrastructure strategy, security posture, deployment standards, and operational tooling in line with enterprise and regulated-industry requirements.• Investigate and introduce new tools and practices that improve deployment efficiency, developer productivity, observability, and platform security across both domains. The Collaboration Footprint This role sits at the intersection of product engineering and platform operations, with close collaboration across: Digital Engagement engineering teams building web, mobile, and customer-facing digital banking capabilities AI Platform engineers and architects developing reusable AI services and platform foundations Cloud, infrastructure, and security stakeholders responsible for hosting, resilience, and compliance standards Product and delivery teams coordinating roadmap execution, release readiness, and operational priorities Global, distributed engineering teams working together to deliver production-grade software and services You will help create the engineering foundations that allow Digital Engagement and the AI Platform to scale securely, reliably, and efficiently. Qualifications • Academic or technical degree in Computer Science, Engineering, or equivalent practical experience.• 5+ years of experience in DevOps, Site Reliability Engineering, Platform Engineering, or a closely related role.• Hands-on experience with cloud platforms such as AWS and strong familiarity with containerization and orchestration technologies including Docker and Kubernetes.• Experience building and maintaining CI/CD pipelines and working with infrastructure-as-code and configuration management tools.• Good scripting or programming skills in at least one modern language such as Python, Go, Ruby, JavaScript, or similar.• Experience with monitoring, logging, alerting, and performance tuning for production systems.• Ability to troubleshoot both application and infrastructure issues in complex distributed environments.• Strong understanding of software quality, security, automation, and operational reliability principles.• Strong communication skills and the ability to work effectively with remote, cross-functional, and international teams. Nice-to-Have • Experience supporting customer-facing digital products, ideally in banking, fintech, or other regulated industries.• Exposure to AI/ML platforms, model-serving environments, GPU-enabled infrastructure, or MLOps practices.• Familiarity with security, compliance, and governance expectations in enterprise software environments.• Experience contributing to platform modernization, developer experience initiatives, or multi-product engineering environments. Why This Role • Cross-platform impact. You will contribute to the engineering backbone of both customer-facing digital banking products and the next generation AI Platform.• Modern engineering challenges. From cloud infrastructure and Kubernetes to automation, observability, and AI platform operations, the scope is broad and meaningful.• Visible business value. Your work will directly support product reliability, deployment speed, platform adoption, and engineering quality across strategic SBS initiatives.• Room to shape and improve. This is an opportunity to influence tooling, standards, and ways of working while helping teams build secure, scalable, and resilient services. Company Overview At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.