DevOps Engineer / Senior DevOps Engineer (IGT1)

About IGT1 Lanka IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS. At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class products and services, and creates long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the client: Workwave WorkWave is a field service management software that provides SaaS solutions for businesses in the service industry (HVAC, Plumbing & Electrical, Cleaning, Lawn & Landscape, Home Delivery, Logistics & Distribution). We empower these businesses to deliver exceptional customer experiences and grow their customer base on our efficient and easy-to-use platform. About the role: WorkWave Team is looking for a talented and motivated Senior DevOps Engineer / DevOps Engineer to join our team. The successful candidate will be instrumental in ensuring the smooth functioning of our deployment process and optimizing our infrastructure while collaborating closely with senior engineers to automate recurring tasks. Our teams are a mix of technologists, product managers, software engineers, QA Engineers, TechOps, and DevOps, all working together to deliver our vision. This is an excellent opportunity for an engineer looking to deepen their cloud, CI/CD, and automation skills within an enterprise environment. Key Responsibilities Triage, investigate, and resolve DevOps tickets within defined SLAs to minimize downtime and maintain operational efficiency. Identify recurring ticket patterns and propose automated solutions to systematically reduce ticket volume and streamline workflows. Build and maintain CI/CD pipelines to ensure fast, reliable software delivery. Create and maintain high-quality technical documentation, including runbooks, Standard Operating Procedures (SOPs), and internal knowledge base articles. Utilize configuration management tools such as Chef to automate the provisioning and configuration of servers and applications. Monitor AWS resources and application performance using appropriate tools and implement necessary optimizations. Actively participate in code and task peer reviews with Senior DevOps engineers to ensure alignment with best practices. Assist senior team members on infrastructure project tasks, deployments, and AWS cloud optimizations as capacity allows. Required Skills & Experience: Bachelor's Degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). 2– 4 years of experience in a DevOps, Site Reliability Engineering (SRE), or Systems Operations role. Familiarity with continuous integration and continuous deployment tools, such as TeamCity, Octopus Deploy, GitHub, or GitHub Actions. Working knowledge of both Windows and Linux systems administration. Basic scripting skills in languages like PowerShell, Python, or Bash to automate routine tasks. Solid working knowledge in AWS services (such as EC2, S3, Lambda, RDS, and IAM), with secondary exposure or foundational knowledge of Azure. Hands-on experience with configuration management tools such as Chef. Certifications such as AWS Certified Solutions Architect - Associate, AWS Certified DevOps Engineer would be an added advantage. Having a basic understanding or exposure to Infrastructure as Code (Terraform, Ansible), container orchestration (Docker, Kubernetes), and monitoring or observability tools (Prometheus, Grafana, Alloy, or CloudWatch) would be a distinct added advantage. Strong analytical, problem-solving, and communication skills, with a collaborative mindset suited for Agile methodologies (Scrum/Kanban). We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP