DevOps Support Lead

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The DevOps Support Lead is responsible for establishing and maintaining DevOps governance, standards, and operational excellence across software delivery and production support environments. This role will partner with global teams to ensure deployment readiness, compliance, monitoring, incident management, and continuous improvement of DevOps processes while supporting operational stability and regulatory requirements within a global healthcare technology environment. This is a remote position. Candidates based in Bogotá or surrounding areas are preferred, but qualified candidates across Colombia will also be considered Responsibilities may include the following and other duties may be assigned: Lead DevOps governance and promote best practices across software delivery and production support environments Ensure deployments, infrastructure, and applications meet quality, cybersecurity, and compliance standards Support release management activities, including deployment readiness, testing validation, and rollback planning Drive incident, problem, and change management processes to improve operational stability and service reliability Collaborate with global DevOps, Operations, Security, and managed service teams to establish and maintain operational standards Promote continuous improvement through monitoring, observability, documentation, and governance practices Required Knowledge and Experience: Bachelor’s degree and a minimum of 7 years of relevant experience. Experience working as a DevOps Engineer supporting development, deployment, and operational environments Strong knowledge of DevOps and DevSecOps practices Experience with release management, production support, incident management, and root cause analysis. Knowledge of cybersecurity, compliance, and governance processes Experience with monitoring and observability solutions Strong analytical, organizational, and communication skills English proficiency C1-C2 Experience working with global teams in regulated environments and supporting enterprise-scale technology solutions is desirable Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected] . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).