Digital Banking Specialist

Digital Banking Specialist Act as primary liaison post-sale to ensure proper set up and training of all new and existing digital banking clients. 100% Complete setup and on-going maintenance of all digital banking products and services Research and troubleshoot customer issues Customer training Support and assist team operations in projects and assignments Minimum Qualifications: 3+ years financial services experience preferred Digital banking products/services experience Customer service experience Payments industry knowledge Deposit account servicing experience Ability to multi-task Knowledge of Microsoft Office suite Well organized Strong customer service skills Strong communication skills, both written and verbal Eligibility requirements may differ for each benefit or program. National Cooperative Bank, N.A. is an Equal Employment Opportunity Employer (EOE/AA) #LI-DNI