Digital Commerce Operations and Insights Analyst

Position Overview We are seeking a talented Digital Commerce Operations and Insights Analyst to join our team with a focus on e-commerce, particularly on Amazon.com and Amazon.ca. The Digital Commerce Operations and Insights Analyst will be responsible for analyzing key metrics and providing data-driven and actionable e-commerce insights to support the development and maintenance of our strategic plans. If you have a passion for e-commerce and enjoy working in an innovative and collaborative environment, we encourage you to apply for this exciting opportunity. This position has the flexibility of working fully remote from a home office. What You’ll Be Doing Analyze account performance and develop monthly reporting on key KPIs (Amazon, Pure Play, etc.) with recommendations including sell-through, forecast, financial impacts, competitive analysis, promotional performance analysis and trend identification to achieve the strategic plan. Collaborate with leaders in the development, communication and implementation of the U.S. Strategic vision, goals, and plans to achieve EBITDA and sales goals. Deliver strategic, analytical, e-commerce-focused insights across multiple sources of data to independently define the broad overarching opportunities that translate into the maintenance, activation, and execution of e-commerce 18-month, and 3- to 5-year plans and strategies. Lead the development of e-commerce business performance scorecards with actionable insights and ad hoc analysis to educate and influence key business stakeholders across the organization and optimize investment and e-commerce growth. Establish e-commerce KPIs for monthly reporting and data analysis, including monitoring competitive activity. Analyze vendor portal and 3rd party tech data for the purposes of planning, forecasting, budgeting, financial impact, and trend identification. Work closely with cross-functional teams to be the expert on WD-40 item configurations, item changes, UPC revisions, and product dimensions. Apply operational precision and leverage analytics to make sound, data-driven decisions, and fact-based recommendations to the Amazon and pure play Sales Team. Develop and communicate to the company and customer on an agreed cadence, identifying pure play customer and WD-40 forecast accuracy, solves for in-stock challenges, chargeback violations, ordering accuracy, and recommend tactics to put in place to eliminate issues. Collaborate with the Marketing Team and Sales Team to identify the projected volume of proposed new items and establish priority ranking. Track new launches from inbound PO to site enablement, monitor sales, and make forecast recommendations as necessary. What You’ll Bring to the Role Bachelor's degree in business, with an emphasis in data analytics, marketing, Computer Science, or related field required. . 5-7 years of successful sales and marketing analytics, in CPG or Agency side relevant to e-Retail/CPG. Experience working with Amazon highly preferred 3+ years of experience providing strategic thought leadership related to e-commerce in translating data concepts to related stakeholders in the business. Demonstrated experience working with cross-functional teams such as marketing and sales. Strong and comprehensive analytical and data interpretation skills and experience (syndicated point-of-sale and internal account-specific consumption data)