Digital Experience Manager

Digital Experience Manager Own Timefold’s digital presence end-to-end: website, social, and pipeline impact. Elevate performance, collaborate globally, grow into a marketing expert. This is Timefold -We’re building the future of intelligent planning—join us on the journey. We are an AI planning optimization platform built on powerful, field-proven open-source solver technology. Simply put: we enable software builders to tackle some of the world's most complex, high-impact operational planning problems. From optimizing vehicle routing and employee scheduling to streamlining maintenance planning and field service logistics, our tech delivers massive economic value where it matters most. We are on a relentless mission to free the world from wasteful scheduling! Founded in 2023, we represent the exciting next chapter of OptaPlanner —the legendary, field-proven open-source project that laid the foundation for everything we build today. Today, we are a technically sharp, deeply passionate team of over 40 people. While our headquarters are nestled in the iconic Wintercircus building in Ghent, Belgium, we operate as a remote-first team with vibrant hubs across Belgium, the Czech Republic, Brazil and the US. We're hiring a Digital Experience Manager (Ghent) for our website and social Media. These are the first real touchpoints for the developers and technical buyers who discover Timefold, and the thing that turns that curiosity into pipeline . About the role We're looking for a Digital Experience Manager to own that engine end-to-end — plus our social presence — and make both work harder every single month. This is a hands-on role, built for someone early in their marketing career who wants to grow into a genuine digital marketing expert: website operations, conversion rate optimization, social media, and performance reporting, all under one roof. What the role looks like day-to-day Own our Website — Our most important commercial asset You'll be the operational owner of timefold.ai : content, publishing, CMS management, uptime, forms, tracking, and release quality — as a continuous priority, not something you get to when there's time. When something breaks, you're the first line of defence. When a conversion path underperforms, that's pipeline walking away, and it's yours to fix. Monitor and maintain website uptime, forms, tracking, analytics, and integrations as a continuous priority — not a reactive one Act as the first line of defence for website issues: identify, triage, and coordinate fixes with developers with urgency Ensure landing pages, conversion paths, and calls to action are always functioning, tested, and optimised — a broken or underperforming conversion path directly costs pipeline Maintain content accuracy and consistency across all pages — messaging that is stale or misaligned with our positioning undermines trust with a technically sophisticated buyer Apply and maintain SEO best practices across content and site structure — organic discovery is one of our key acquisition channels and must be actively managed, not set-and-forget Own website documentation and operational processes so the site can be maintained with speed and consistency as the team grows Proactively surface website performance insights — traffic, conversion rates, bounce rates, form submissions — and bring recommendations, not just data. Own the intake and prioritisation of all incoming website requests — evaluate each against business impact, pipeline contribution, and alignment with our GTM priorities before committing to timelines Maintain a live website roadmap that reflects what is being worked on, what is next, and what is intentionally deprioritised — and communicate it proactively to marketing and GTM leadership so there are no surprises Coordinate external developers, designers, and content contributors with the rigour of a project manager: clear briefs, defined deliverables, agreed timelines, and accountability checkpoints built in from the start Track dependencies across workstreams — campaign launches, product releases, messaging updates — and flag conflicts or risks before they become blockers Own the end-to-end delivery of campaign landing pages and website enhancements: from brief to live, on time and to standard Apply quality assurance before anything goes live — no page, form, or integration ships without being tested Hold external contributors to the same quality bar as internal work — a vendor delivering below standard is this role's problem to resolve, not to accept Ensure that urgent commercial needs — a campaign going live, a key landing page for a deal in motion — are never delayed by process gaps or unclear ownership Our Monthly Newsletter You'll own the monthly newsletter end-to-end — published across HubSpot, our website, and LinkedIn. Receiving and editing the input, formatting it correctly, checking that all links work, and sending it out on schedule. Tracking and optimizing open and click rates, and running initiatives to grow the subscriber list. Own our Social Media presence You'll run the day-to-day of Timefold's social media — content calendar, scheduling, publishing, and engagement — hands-on, on the page, rather than briefing someone else for every post. You'll track what's working, grow our reach, and keep our voice consistent across channels. Own and maintain the social media content calendar by scheduling and publishing content across LinkedIn and other relevant channels Coordinate with internal stakeholders to source content and campaign assets and ensure consistent brand messaging across all social channels Monitor engagement, comments, and conversations across channel and track and report on social media performance and audience growth and identify opportunities to improve reach, engagement, and content effectiveness Drive Conversion Rate Optimisation (CRO) You'll build a genuine testing culture: running A/B tests, digging into funnels and behavioral analytics (heatmaps, session recordings), and partnering with designers and developers to turn insight into real improvements in conversion. Data Behind Every Decision You'll build and maintain the reporting that gives Marketing and GTM leadership real visibility — traffic, engagement, conversion, and pipeline attribution — and you won't just hand over numbers, you'll bring recommendations. You'll be a fit if Start-up energy doesn't scare you — it motivates you. You have 1–3 years of experience in digital marketing, content marketing, website management, or a related role. Have Experience managing social media channels for a B2B company. Are familiar with CMS platforms such as Webflow, WordPress, or similar. You're experienced with Google Analytics, Search Console, and marketing reporting tools. Have strong organizational and project management skills, with the ability to juggle multiple deadlines at once. Have an excellent written communication and a sharp eye for detail. Are comfortable with data and performance metrics — and the curiosity to dig into why the numbers look the way they do. Are proactive and have an eager-to-learn mindset — this role is built to grow with you. Nice to have Experience running A/B tests or other conversion optimization initiatives. Familiarity with Hotjar, Microsoft Clarity, or similar behavioral analytics tools. An understanding of SEO best practices. Basic knowledge of HTML, CSS, or website development workflows. Experience working with developers, designers, or agencies. Experience in a B2B SaaS environment. What do we offer Culture & Environment At Timefold, we offer more than just a paycheck; we offer a culture where you can thrive. We promise an open and authentic workplace where you will be trusted to act, trusted to ask, and supported as you seek to grow . In return, we look for people who are ready to own and deliver impactful results. Standard Perks A Full Time position in a fast growing start up environment A competitive salary package complemented by a range of local benefits Flexibility to engage as an employee or independent contractor (based in Ghent) How we work & connect Flexibility : our focus is on your talents, not your location. Choose the working arrangement that suits you best, whether it is remote, hybrid or on-site Our dedication to creating an inclusive environment, where diversity is celebrated and everyone is treated with fairness and respect <3 Regular team building activities and gatherings to enhance (international) team spirit and cooperation (this requires a willingness to travel once or twice a year) Department Marketing Locations TF Belgium Office Remote status Hybrid About Timefold Timefold is a VC-backed scale-up based in Ghent, Belgium, and the world's foremost experts in scheduling optimization. Founded in 2023 and headquartered at Wintercircus, we're on a mission to free the world from wasteful scheduling.