Digital Platform & Training Executive- FTC

Digital Platform & Training Executive- FTC Support automotive retailers through website management, CMS training and digital insight reporting in this varied, collaborative role based in London or North Devon. Digital Platform & Training Executive- FTC until Oct 2027 London or Filleigh, North Devon Competitive Salary + benefits A little about us…. Bray Leino is a full-service brand growth Agency established in North Devon in 1973, with further offices in Bristol, London and beyond, servicing national and global B2B and B2C Clients. About the Role... We are looking for a Digital Platform & Training Executive to join our automotive team, providing our Client and their Centre network with high-quality support across their brand-supplied website platform. This is a varied role at the heart of a small, collaborative team. You’ll work closely with Regional SAMs, Centre Network teams and client stakeholders, providing website support, CMS training and advice, managing digital content and helping the client understand website engagement and performance through effective reporting. Reporting to the Business Director, you’ll be comfortable coordinating multiple priorities and taking ownership of a varied workload. Your day could include managing website queries, updating digital content, organising and delivering virtual CMS training, coordinating training materials, managing website access requests and producing performance reports. Key Responsibilities: Building and maintaining an effective working relationship with the client Marketing Executive and wider Retail Marketing team, including chairing weekly status meetings to agree priorities and next actions Working collaboratively with client, Centre and internal stakeholders to coordinate website activity and provide effective day-to-day support Maintaining a high standard of accuracy and attention to detail across client and internal communications Organising and delivering virtual CMS training for Centre stakeholders, including scheduling sessions, coordinating communications and materials, delivering training and reporting training status to client teams Maintaining the training calendar and adapting schedules where required to support the needs of the client and Centre network Gathering and reporting satisfaction feedback to help measure the effectiveness of Centre website training Developing website insight reports that provide Centres and head office stakeholders with a clear view of website engagement and performance Capturing and reporting Centre website queries and required bug fixes, ensuring the wider team has clear visibility of issues and progress Identifying opportunities to improve Centre website support and add value for the client, such as developing useful guides and support materials Supporting the client team with uploading and managing content across Centre websites Editing or recommending content changes where appropriate, working with Regional SAMs and Centre stakeholders to ensure content meets agreed standards Managing website access requests Collaborating with and supporting the wider team on other campaigns and production activity when required Supporting Centre HTML communications when capacity and priorities allow, including HTML build, testing and compliant data management About the Person… Experience producing or managing web-based content using a Content Management System (CMS) or similar digital platform An understanding of digital projects, workflows and publishing processes Strong organisational skills and the ability to coordinate multiple tasks and priorities Clear and effective communication skills, with confidence working with a range of stakeholders Strong attention to detail and a commitment to producing accurate work Confidence delivering training, demonstrations or guidance to others, or an interest in developing this skill Experience producing digital reports or using data to communicate performance and insight An understanding of advertising and marketing processes A collaborative and adaptable approach to working Experience within automotive, agency or multi-site/retail environments would be welcome but is not essential And in return… 25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays Company pension scheme, with enhanced Employer contributions after 1 years’ service Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc. Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc Electric Car Purchase Scheme, via Salary Sacrifice Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System Employee referral scheme Regular staff social events Company Christmas closure Long service awards Cycle To Work scheme Mission Share Scheme Here at Bray Leino, we’re celebrators of difference, our culture’s open, diverse and inclusive. Whether you’re coming for an interview or have been with us for years, what matters is your talent and character; the rest is what makes you, you. We’re committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to those with disabilities who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required. We are also a part of… The MISSION Group Plc. is The Brand Performance Group. Delivering measurable, results-driven campaigns as the preferred creative partner for real business growth. We offer top-tier agencies, strategic specialisms and global reach delivering outstanding performance for brands. Over 1,100 people across 25 locations and 3 continents. #LI-Hybrid Division Bray Leino Agency Locations Tottenham Court Road, London, Barnstaple, North Devon Remote status Hybrid