Digital Retention Specialist (Contract)

Our client, a well-known consumer lifestyle brand, is looking for a hands-on Digital Retention Specialist to provide interim support to its eCommerce and Digital Marketing team. This is an execution-focused role for someone who can jump in quickly and keep the day-to-day email and SMS calendar moving. The strategy and broader direction are already established — this person will primarily be responsible for building, scheduling, launching, and monitoring campaigns. RESPONSIBILITIES Execute day-to-day email campaigns in Klaviyo , including building, QA, scheduling, and deployment. Execute SMS campaigns , ideally within Attentive. Manage the email and SMS campaign calendar and ensure campaigns launch accurately and on time. Build audiences and basic customer segments for campaigns. Coordinate with Creative and eCommerce teams to gather assets, copy, links, and promotional details. QA campaigns for accuracy, links, formatting, segmentation, and timing before launch. Monitor campaign performance and pull basic reporting as needed. Support basic updates and optimizations to existing email/SMS flows and automations. Stay highly organized and help keep campaigns and deliverables moving in a fast-paced environment. WHAT WE'RE LOOKING FOR 1–2 years of hands-on email/SMS marketing experience. Klaviyo experience required — must be comfortable independently building and deploying campaigns. Attentive experience strongly preferred. Experience working within an eCommerce or consumer brand environment preferred. Strong attention to detail and organizational skills. Comfortable working quickly across multiple campaigns and deadlines. Someone who is happy being a tactical doer/executor rather than owning the overarching retention strategy. This is a confidential search. Additional company and team details will be shared with qualified candidates during the interview process.