Digital Solutions Engineer

At Vyn, we're reimagining how work gets done in the deskless world. Our platform enriches expertly-curated short videos — captured before, during, and after work — with AI-powered automated workflows. We own the world's largest dataset of this kind, enabling field users and customers to make smarter, more efficient decisions about their assets and operations. Our purpose is to deliver transformative commercial and environmental outcomes, helping global clients across utilities, telecoms, retail and energy improve pricing accuracy, speed up delivery, ensure safety, and maintain compliance. What you’ll do: Understand customer objectives, business processes, workflows and success criteria Translate customer requirements into solution storyboards and digital workflows Configure and deploy Vyn solutions for demonstrations, trials and production use Support solution implementation, testing, user acceptance and optimisation Build customer dashboards and provide data-driven operational insights Work closely with Customer Success, Delivery, Product and Engineering, feeding customer feedback into the product roadmap What you’ll need: Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline (or equivalent experience) 3–4 years’ experience in solution engineering, software implementation, technical consulting or digital solutions Experience configuring/implementing SaaS, workflow or cloud-based solutions, and creating process maps, user journeys or solution storyboards Familiarity with APIs, JSON, SQL and system integrations; exposure to Python, JavaScript, HTML or CSS Strong analytical, problem-solving and communication skills, with a customer-facing mindset Comfortable working UK/European business hours; experience with dashboarding tools like Amazon QuickSight is a plus We are an equal opportunity employer committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work. We celebrate diversity in all forms and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, religion, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other protected characteristic. If you need accommodations at any point in the hiring process, we’re here to support you.