Director

Director Payments & FinTech Consultancy

Build the future of payments. Shape the future of PaymentGenes.

The payments ecosystem is evolving faster than ever. Merchants, payment service providers, banks and fintechs are navigating rapid technological change, increasing complexity and changing customer expectations. At PaymentGenes, we help them make the strategic decisions and implement the changes that define their future.

Our Consultancy practice specializes in commercial strategy, growth strategy, go-to-market, market entry, product strategy and innovation. We work with merchants, PSPs, acquirers, banks, payment methods and card schemes to solve their most strategic commercial challenges.

We are looking for an entrepreneurial Director who wants to do more than lead consulting projects. This role combines business development, strategic client leadership, practice development and people leadership, and represents the final leadership step towards Partnership at PaymentGenes.

Reporting directly to the Managing Partner, you will build and grow your own portfolio of clients, lead strategic consulting engagements for regional and global organisations, and help shape the continued growth of our business.

We are a boutique consultancy of payment enthusiasts operating with an entrepreneurial mindset. Our clients include Stripe, Visa, Mastercard, Booking.com, IKEA, Eli Lilly, Mercedes-Benz, Elavon, Worldpay, CirkleK and many more.

What you'll do

As Director, you will own both the commercial success and delivery excellence of your client portfolio. You will build trusted relationships with senior executives, originate new consulting opportunities, oversee strategic engagements and contribute to the continued growth of PaymentGenes.

Business Development & Client Leadership

• Build and maintain trusted relationships with C-level executives across the payments ecosystem.
• Own a personal business development pipeline, identifying, shaping and closing strategic consulting opportunities.
• Lead the complete proposal process, from initial conversations through commercial negotiations and contract signing.
• Grow long-term client relationships by identifying opportunities for continued strategic support.
• Develop strategic account plans for key clients and prospects.
• Represent PaymentGenes at conferences, industry events and within the broader payments ecosystem.

Consulting Leadership

• Act as executive sponsor for consulting engagements, ensuring exceptional quality, client satisfaction and commercial success.
• Guide consulting teams through complex commercial strategy, payments strategy, innovation and go-to-market projects.
• Provide executive-level advice to clients across growth strategy, product strategy, market entry and payment transformation.
• Ensure projects are delivered on time, within budget and consistently exceed client expectations.

Practice Development

• Help shape the future of PaymentGenes by developing new consulting propositions and service offerings.
• Strengthen our market position through thought leadership, publications, webinars and speaking engagements.
• Identify emerging trends within the payments ecosystem and translate these into new client opportunities.
• Contribute to the commercial strategy and long-term growth of the consultancy.

People Leadership

• Coach and mentor consultants and managers throughout their professional development.
• Support recruitment and help build a high-performing consulting team.
• Over time, take formal responsibility for the performance, development and growth of members of the consultancy team.
• Foster a collaborative, entrepreneurial and high-performance culture.

What success looks like

During your first 12 months, you will have:

• Built trusted relationships with senior decision makers across your target market.
• Signed approximately €500,000 in new consulting business.
• Successfully overseen the delivery of multiple strategic consulting engagements with outstanding client feedback.
• Contributed to the growth of our consulting practice through thought leadership and proposition development.
• Established yourself as a trusted leader within the team and positioned yourself for the next step towards Partnership.

Your profile

We're looking for an entrepreneurial consultant who combines strong commercial instincts with deep strategic consulting experience.

You bring:

• 8+ years of consulting experience, with a demonstrable track record of originating and leading strategic consulting engagements within Payments, FinTech or Financial Services.
• A proven ability to independently generate new consulting business and grow strategic client relationships.
• Experience leading complex strategy, innovation or transformation projects for executive-level stakeholders.
• An established network of senior decision makers across the payments ecosystem.
• Excellent commercial, relationship-building and negotiation skills.
• Experience mentoring and developing consultants or project teams.
• An entrepreneurial mindset with the ambition to help build a growing consultancy.
• Fluency in English. Dutch is beneficial but not required.
• Residence in the Netherlands, within commuting distance of Amsterdam.

Why join PaymentGenes?

Joining PaymentGenes means joining one of Europe's leading independent specialist consultancies focused exclusively on the payments ecosystem.

Unlike larger consulting firms, you'll have direct influence on the future of the business. You'll work closely with the Managing Partners, shape our commercial strategy, contribute to new service offerings and play an active role in building the consultancy.

Our size means you'll enjoy a level of ownership, autonomy and visibility that is difficult to find in larger organisations. Your ideas will matter, your commercial successes will be recognised and your impact will be visible across the business.

Most importantly, this role is intentionally designed as the final leadership step before Partnership. Directors who consistently demonstrate commercial success, outstanding client leadership and meaningful contributions to the growth of PaymentGenes become eligible for the Partner track.

What we offer

• Competitive compensation package based on your experience.
• Performance-based bonus.
• Pension scheme.
• 27 paid holidays.
• €1,200 annual learning & development budget.
• Professional coaching and continuous learning through the PaymentGenes Academy.
• Monthly health & wellness budget via the Alleo Benefits app.
• Electric bike scheme or NS Business Card.
• Daily lunch at our Amsterdam Zuid office.
• Regular team events and off-sites.
• Hybrid working model (3 days in the office, 2 days remote).
• The opportunity to work with leading international clients across the global payments ecosystem.

About PaymentGenes

Founded in 2014, PaymentGenes helps organisations accelerate growth through deep expertise in the payments ecosystem.

Today, we operate across four complementary business lines:

• Consultancy
• Talent Acquisition
• Interim Management
• Academy

Our Consultancy team supports merchants, payment service providers, acquirers, banks, payment methods, card schemes and mobility companies with commercial strategy, market entry, product strategy, go-to-market, innovation and growth.

By combining deep sector expertise with an international network and entrepreneurial mindset, we help our clients navigate one of the world's fastest-moving industries.