Director, CERIS Audit

The Director, CERIS Audit is responsible for providing leadership, strategic planning, operational management, and implementation of review excellence across CERIS review operations. This position drives performance across all review functions and is accountable for continuous improvement throughout each audit cycle. The role provides vision, guidance, and direction to all review and audit functions, primarily clinicians and certified coders, to ensure achievement of organizational goals, compliance with review standards, process improvement, positive client perception, quality and productivity monitoring, and proactive workforce planning. This position works closely with the Director of Operations and Director of Policy and Payment Integrity to support and exceed annual objectives and long-term growth strategies. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Drive operational excellence across clinical and audit review functions, with a focus on: Delivering client value and enhancing client experience Standardization of processes Scalability of operations Operational effectiveness Operational efficiency Lead and implement strategic initiatives and operational improvements across all CERIS review functions Provide direct oversight of clinical and audit review operations Oversee Clinical Review, HBA, IBR, Implant, PR, and other review functions within scope Actively participate in company meetings, calls, and cross-functional initiatives Contribute to review scoping, product enhancement efforts, and policy development in collaboration with the broader CERIS team Lead by example while providing guidance, coaching, and mentoring to team members and direct reports Foster and promote the CorVel and CERIS culture across all employees Develop and maintain effective communication channels across cross-functional teams Continuously evaluate and enhance operational policies, procedures, and best practices Ensure compliance with HIPAA regulations, policies, and procedures Perform additional duties as assigned KNOWLEDGE & SKILLS: Exceptional verbal and written communication skills, including the ability to translate complex concepts into clear, actionable information Strong understanding of data analysis, reporting, and visualization, with the ability to use data to drive operational improvements and scalable processes Proven ability to communicate effectively, influence stakeholders, and present to diverse audiences Strong consultative client relationship-building skills Proficiency in Microsoft Office applications Exceptional decision-making, analytical, and problem-solving abilities Extensive knowledge of healthcare payment policies, commercial payer reimbursement methodologies, and billing guidelines Strong leadership, organizational, and strategic planning skills Ability to collaborate effectively across departments and levels of the organization EDUCATION & EXPERIENCE: Bachelor's degree in Healthcare, Business Administration, or a related field; or 7+ years of equivalent education and experience in operations management and third-party healthcare audit services Registered Nurse (RN) license preferred Certified Professional Coder (CPC) or similar coding certification preferred PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $99,250 – $166,777 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CERIS: CERiS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote