Director - Cloud Infrastructure

About Us Volante Technologies is the leading global provider of low-code cloud Payments as a Service solution for financial businesses. We are disruptors and innovators and we are growing fast. For the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Position Summary We are seeking an experienced Director – Cloud Infrastructure to lead the strategy, architecture, operations, and continuous evolution of our cloud platform supporting mission-critical SaaS solutions in the fintech and payments domain. This role will be responsible for ensuring high availability, scalability, security, operational excellence, and cost optimization across Azure and AWS while leading a global 24x7 infrastructure organization. Key Responsibilities Define and execute the cloud infrastructure strategy aligned with business and technology objectives. Lead and develop high-performing teams across: o Cloud Operations & Production Support o Network Operations Center (NOC) o DevOps & Platform Engineering o Middleware Services (Kafka, RabbitMQ, ActiveMQ, IBM MQ, IBM Connect: Direct) o Database Administration (MongoDB, SQL Server, Oracle) o Cloud Networking o Cloud Architecture o Cloud FinOps Ensure platform reliability, scalability, security, disaster recovery, and operational resilience while meeting customer SLAs. Drive automation, Infrastructure as Code (IaC), CI/CD, observability, and operational excellence initiatives. Partner with Engineering, Product, Security, Customer Success, and Compliance teams to deliver secure and resilient cloud platforms. Lead major incident management, executive escalations, capacity planning, and continuous service improvements. Own cloud governance, infrastructure standards, technology roadmaps, vendor management, and cloud cost optimization. Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related discipline (Master's preferred). 15+ years of IT Infrastructure experience with at least 8 years leading enterprise infrastructure or cloud organizations. Proven experience managing global 24x7 operations supporting enterprise SaaS platforms. Strong experience in fintech, payments, banking, or other highly regulated environments is preferred. Technical Requirements Mandatory hands-on experience with both Microsoft Azure and Amazon Web Services (AWS). Strong understanding of cloud architecture, Kubernetes, networking, DevOps, Infrastructure as Code, observability, disaster recovery, and security best practices. Experience managing enterprise middleware, databases, and cloud infrastructure at scale. Mandatory Certifications Microsoft Certified: Azure Solutions Architect Expert OR AWS Certified Solutions Architect – Professional Leadership Competencies Strategic leadership, operational excellence, customer focus, people development, executive communication, financial acumen, incident leadership, stakeholder management, and continuous improvement. Work Requirements Willingness to lead and support a 24x7 global operations organization, including participation in major incident management and executive escalations outside standard business hours when required. Experience managing geographically distributed teams operating across multiple shifts and time zones.