Director - Deal Maker / Engagement Partner for Banking

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role In the shared banking and systems services domain for financial institutions, you will identify customer challenges by building relationships with executives and department leaders, and shape cross-institutional issues into actionable solution opportunities. By connecting Sales, Consulting, and Delivery teams and continuing to deliver value based on operational conditions after proposals are submitted, you will support long-term customer trust and business growth. What you will do • Identify opportunities by understanding management and operational challenges at financial institutions • Build and maintain relationships with customer executives and department leaders • Organize cross-functional issues and develop proposal approaches and solutions • Collaborate with Sales, Technical, and Delivery teams from proposal through opportunity creation • Monitor customer status after project launch to identify additional proposals and improvement opportunities • Lead customer response with stakeholders when issues or critical matters arise • Drive continuous business growth focused on long-term customer value Who You Are Required skills and experience • Experience in IT services, SI, consulting, or account sales for the financial industry • Experience identifying customer challenges and converting them into proposals or opportunities • Experience building relationships and negotiating with executives or department leaders • Ability to coordinate across Sales, Technical, Delivery, and other teams • Mindset to create continuous customer value beyond one-time proposals • Understanding of financial industry practices and systems services Preferred skills and experience • Experience serving financial customers at a major SIer, IT services company, or consulting firm • Experience in banking, regional banks, shared services business, or financial infrastructure • Experience driving proposals and opportunities involving large deals or multiple stakeholders • Experience expanding new proposal areas within existing accounts • Experience driving business across Sales, Consulting, and Delivery teams • Ability to independently identify customer challenges and convert them into opportunities Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way. What You Can Expect Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth. We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success. We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.