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Storm3 logo

Director of Customer Success

Storm3
Posted Yesterday
🇺🇸United States🏠Remote💰$165.0K–$185.0K📁Customer Support
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Director, Customer Success (CoE)

Remote | $165K-$185K Base + Bonus


About the Company

Storm3 is partnering with a high-growth healthcare technology company transforming how patients access high-quality radiology and specialty care. Combining AI-driven insights, clinical expertise, and one of the industry's largest healthcare datasets, they help improve outcomes, enhance care navigation, and reduce healthcare costs.

Supporting 6M+ covered lives, the company partners with Fortune 10 and Fortune 100 employers and leading health plans to deliver innovative healthcare solutions at scale.


About the Role

As Director of Customer Success, you'll serve as the strategic advisor to a portfolio of enterprise employer and health plan clients, owning relationships, reporting, renewals, and growth. This is an opportunity to build and scale the Customer Success function while working directly with executive HR and Benefits leaders.


Requirements

  • 10+ years of Customer Success, Account Management, or Consulting experience
  • Experience managing large employer and/or health plan accounts
  • Strong understanding of employer benefits, Medicare, Population Health, or Value-Based Care
  • Executive presence and ability to influence senior stakeholders
  • Startup experience preferred
  • Self-starter who thrives in fast-paced, high-growth environments


Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible PTO
  • Generous company holidays
  • 401(k)
  • Annual professional development stipend
  • Annual wellness stipend


Interested? Apply today for a confidential conversation.

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