Director of Product, Invoicing

Who We Are Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes. We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it. Our Values Customers We relentlessly increase value for customer and do the right thing for them. Action We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability. Team Spirit We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create. Excellence We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger. About the Role The Director of Product, Invoicing owns the commercial and strategic success of Billtrust’s Invoicing product line end to end, spanning buyer-facing and supplier-facing experiences, global e-invoicing compliance, and the network that places invoices onto buyer AP portals. You will leverage AI tools and co-worker agents to drive touchless processing, exception handling, and intelligent invoicing workflows, focusing your expertise on commercial strategy, roadmap prioritization, and stakeholder alignment. This role leads and develops a team of 2-4 Product Managers and partners closely with the Payments product team and cross-functional leaders across Sales, Customer Success, Finance, and Engineering to drive a unified strategy across Billtrust’s AR platform. The Director of Product, Invoicing reports to the VP of Product, Software. What You’ll Do Strategy & Commercial Ownership • Own the ROI of every Invoicing bet, driving data-driven decisions tied to revenue growth, e-invoicing adoption, and retention, not just what got shipped • Own the roadmap for global e-invoicing compliance (e.g., PEPPOL, VAT/GST, and similar country-specific mandates), treating regulatory delivery as non-negotiable • Own and grow Billtrust’s AP portal network strategy, expanding coverage and reliability of the connectivity that places supplier invoices directly onto buyer AP portals • Partner with the Payments product team to unify Invoicing and Payments into a single AR platform strategy • Other duties as assigned. Team Leadership & Execution • Lead, hire, and develop a team of 2-4 Product Managers, setting the bar for commercial rigor, craft, and execution • Define, prioritize, and manage the Invoicing backlog across buyer-facing and supplier-facing experiences, with clear business justification behind each initiative • Lead the annual planning baseline for Invoicing, defining tradeoffs, benefits, and impact of work AI-Powered Product Innovation • Drive AI-powered invoice automation, including touchless processing, exception handling, and intelligent workflows, as a commercial differentiator rather than a feature checkbox Go-to-Market & Stakeholder Engagement • Act as the primary commercial voice for Invoicing across Sales, Marketing, Customer Success, and Engineering • Lead competitive analysis and market research to defend Billtrust’s leadership position in invoicing and AR automation, and run go-to-market efforts for new Invoicing capabilities, partnering with Sales and Marketing on messaging, positioning, and enablement • Engage directly with customers to validate the roadmap, guide adoption, and build a feedback loop that fuels continuous innovation, including quarterly travel for customer onsite meetings and events • Monitor and report on Invoicing product KPIs, including revenue growth, e-invoicing adoption, and retention/renewal, delivering transparency and accountability across the organization What You’ll Bring Required Skills: • 8-10+ years of commercial and technical product management experience, including 3-5+ years directly managing and developing Product Managers • Bachelor’s degree in Computer Science, MIS, Business, or a related field (or equivalent experience) • Experience in B2B fintech or SaaS, with direct exposure to invoicing, billing, or AR/AP workflows, including multi-currency or international invoicing requirements • Demonstrated experience with AI-powered automation in a commercial product context (e.g., touchless processing, intelligent workflows) • Experience with AP portal networks or invoice delivery/placement mechanics, and proven experience in go-to-market and launch strategy • Deep commercial acumen, able to dissect revenue drivers, customer segments, pricing models, and adoption behavior, with a strong grasp of market drivers (TAM, ICP, TCP) • Prior experience working directly with enterprise customers to translate complex needs into scalable solutions, paired with exceptional communication and stakeholder influence skills Preferred Skills: • Working knowledge of global e-invoicing compliance regimes (e.g., PEPPOL, VAT/GST mandates) • Demonstrated success scaling mature products and leading transformation efforts • Has led platform or application sunsets, as well as executing complex migration programs • Track record driving AI adoption and AI-first ways of working across a product team The expected base salary range for this position is $178,000-$238,000 annually. Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for additional incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process. What You’ll Get At Billtrust, we believe your total rewards should reflect the impact you make. Our benefits package includes comprehensive health coverage, competitive retirement, generous PTO and parental leave, flexible work options, and meaningful investment in your professional development. We’re building something special and we want you to feel supported while doing it. At Billtrust, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we’d still love to hear from you. You may just be the right candidate for this or other roles. We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.