Director of Sales Ops

As the Sales Operations Director, you will play a pivotal role in optimizing and streamlining our sales processes, ensuring our sales team has the tools and resources they need to succeed. You will act as a bridge between various departments, providing critical insights and fostering a collaborative environment to drive sales performance. Essential Duties & Responsibilities Cross-functional Collaboration Support the sales team with the necessary information related to ongoing operational efforts. Act as a champion for best practices in requests to Product and Engineering. Manage the communication or project statuses across all departments within the organization. Regularly update monthly sales goals and reports for sharing with other departments. Data and Documentation Collaborate with Sales leadership to define and maintain a shared set of operations reports, including sales performance, conversion rates, and revenue. Maintain and enhance collaboration between the sales team and other departments. Advocate for best practices in documenting information. Proactively seek out documentation to share across the sales team. Workflow Management Maintain Sales pipelines in CRM tools. Build and maintain efficient processes to allow the sales team to perform at their best. Create accountability across the sales team and ensure adherence to expectations. Support the VP of Sales in all reporting, data gathering, and process implementation. Miscellaneous FM is growing, and one or more of the job duties and/or responsibilities in this job description may change, as well as the job title. The physical demands may include sitting, walking, bending, twisting, and lifting up to 25 pounds as needed to fulfill job duties and requirements. 3-5 years of experience in a sales operations role. A customer service mindset and a proven track record of constantly looking for ways to make processes more efficient. Proficiency in HubSpot required. Proficiency in Google Suite, Slack, Excel, and other standard business software. A Great Candidate Will Have Demonstrated creative and critical thinking skills Strong verbal and written communication skills Strong work ethic, with the ability to deliver solid work on tight schedules Ease in giving and receiving feedback Desire to work in a team-centered, collaborative environment High professional standards - strong motivation for individual and organizational success Passion to be results-oriented and process-driven