Director of Software Engineering

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espect, I nnovation, T eamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new Director of Software Engineering in India to join our growing IT Team. This individual will report into our VP of IT and lead our engineering organization into its next phase of growth. This role is equal parts strategic leadership and hands-on influence, shaping how we build, scale, and deliver systems that power a high-impact e-commerce business. You’ll define the technical vision, develop strong engineering leaders, and ensure our platforms are reliable, scalable, and built for the future. If you enjoy influencing company-wide strategy through technology decisions, building and developing high performing Engineering teams, and solving complex challenges at scale in a fast-growing, customer-focused business , we’d love to hear from you! Role Type: Full-Time Location: Remote from India Schedule: Monday through Friday, 4:00 a.m. – 1:00 p.m. U.S. Eastern Time / 1:30 p.m. – 10:30 p.m. Indian Standard Time to ensure effective collaboration Base Salary: $65,000 – $92,000 USD per year Responsibilities: Shape the future of our technology Define and execute a multi-year engineering and architecture strategy aligned with company goals Guide system design and architectural decisions to support scalability, performance, and resilience Oversee Site Reliability Engineering to ensure operational excellence and system uptime Lead and grow high-performing teams Manage and develop Engineering Managers and senior technical leaders Set clear expectations, provide coaching, and build a culture of accountability and growth Strengthen leadership bench through mentorship, succession planning, and hiring Drive execution and delivery at scale Ensure consistent, high-quality delivery across multiple teams and large-scale initiatives Establish and track engineering metrics to improve performance, quality, and team health Own resource planning and align budgets to support strategic priorities Partner across the business Collaborate closely with Product, Operations, and business leaders to prioritize work and deliver impact Align engineering efforts with customer needs and business outcomes Build the future team Lead hiring efforts for Engineering Managers and senior engineers Develop and maintain a strong talent pipeline to support continued growth Requirements: 15+ years of progressive experience in software engineering, including 10+ years leading teams and managing managers Proven ability to influence senior stakeholders and align multiple teams around shared goals Experience designing and delivering complex, scalable systems in cloud environments Strong foundation in system design, architecture, and modern engineering best practices Technical depth across: Backend: Java, Spring Boot, microservices architecture Databases: MySQL, Oracle, Redis Frontend: JavaScript, React, TypeScript, modern frameworks Mobile: Flutter or native iOS/Android development Experience leveraging AI tools (e.g., ChatGPT, Copilot, Claude) to improve engineering productivity High-level proficiency of written and verbal communication in English Preferred Qualifications: Experience leading or partnering closely with Site Reliability Engineering teams Familiarity with modern DevOps and infrastructure tools (Docker, Kubernetes, CI/CD, Linux/Unix, Nginx, Apache, ELK stack) Background in e-commerce, supply chain, or other high-transaction environments Masters or advanced degree in a technical or business field Why work with us: We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options Competitive Provident Fund contributions Paid time off and holidays Mental health support and wellbeing program Company-provided equipment and one-time $250 USD work from home stipend $750 USD annual professional development budget Company rewards and recognition program And more! We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives! We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide potential for career growth through our hands-on training, diversity and inclusion initiatives, opportunities for internal mobility, and professional development budget. We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for DE&I organizations, and more. We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at https://www.supplyhouse.com/our-company ! Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position. To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.