Director of Tax Knowledge and Design

Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Health insurance Paid time off Training & development Vision insurance Wellness resources 401(k) matching Employee discounts Parental leave Brief Job Description: The Tax Knowledge Team is looking for a Director of Tax Knowledge and Design to lead the team developing Jackson Hewitt’s tax educational courses, and more. Under minimal supervision and in accordance with established company policies and procedures, this role will provide the vision and goals for developing and updating tax-related educational materials. What you will do here: Establishes goals and objectives, develops work plans, assigns tasks, maintains schedules and coordinates activities. Monitors the timely completion of tasks and ensures that goals and objectives are met. Drives the development of the team, coaches and motivates staff to ensure high productivity and quality, teamwork and increased group competency. Organizes, facilitates and participates in data gathering from multiple resources to collect information needed to analyze and define yearly changes for tax knowledge materials. Facilitates updating of existing tax knowledge courses and materials and identifies efficiencies to streamline current development processes. Facilitates identification of current and pending tax law changes and development new tax-related educational material in a variety of formats. Works with Learning Specialists to facilitate incorporation of tax content in operations materials where appropriate. Evaluates usage of materials on a regular basis to assist in planning. Coordinates responses to tax-related communications. Reviews the work of staff and provides feedback. Ensures department processes and standards are adhered to. Manages yearly maintenance of courses and researches available technologies to enhance department processes and procedures. Performs other duties as required. Skills you will bring for success: Bachelor’s degree in business or a related field, or equivalent in education and experience. Relevant individual income tax experience is strongly preferred; however, some tax knowledge is required (corporate, individual, etc.). At least 10 years of combined tax knowledge and instructional design experience. This can be a combination of tax and instructional design; however, it shouldn’t be just one or the other. At least 2 years of project and/or resource management experience. Educational design experience is strongly preferred. Detailed knowledge of adult learning techniques, instructional design and distance learning methodologies. Cursory understanding of Learning Management Systems, preferably Schoox, a plus. Strong research and analytical skills, including the use of A.I. for research and analysis. Superb leadership and motivational skills. What you’ll get if you join us: Competitive Salary + Bonus Unlimited Paid Time Off + 12 Paid Holidays 401k + Match Medical, Dental, and Vision Pet Insurance Company Celebrations and Appreciation Events Fast-paced, innovative culture with an open and collaborative environment Ample opportunity to develop core and new skillsets and have a stake in your own success Freedom to create your best work and make a visible impact on the organization Opportunities for advancement within the organization This is a remote position. Compensation: $100,000.00 - $120,000.00 per year Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we’re not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we’re proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we’re always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.