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Civie logo

Director, Quality & Patient Safety

Civie
Posted 2 hours ago
🇺🇸United States🏠Remote📁Healthcare/Clinical
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RadPod is a next-generation teleradiology platform revolutionizing how radiologists connect with hospitals, imaging centers, and healthcare networks. We provide seamless, high-quality diagnostic support across geographies, helping institutions scale while giving radiologists flexible, rewarding work. Overview The Director, Quality & Patient Safety provides strategic leadership for RadPod’s Quality Management Program. This role oversees clinical quality, patient safety, accreditation, regulatory compliance, and continuous performance improvement. Serving in a dyad partnership with the Chief Quality Officer, the Director collaborates with physicians, Product, Engineering, Operations, and client healthcare organizations to promote a culture of quality, innovation, and patient safety. This remote position reports to the Chief Operating Officer and requires approximately 20% travel. Key Responsibilities Develop and oversee the Quality & Patient Safety Program across clinical services and healthcare technology Partner with the Chief Quality Officer to establish and execute RadPod’s quality strategy Lead quality improvement initiatives that promote clinical excellence, patient safety, and operational performance Review radiology-related near misses, adverse events, and sentinel events involving company physicians or technology Lead Root Cause Analyses (RCAs), corrective action plans, and follow-up monitoring Oversee physician quality metrics, peer review, discrepancy management, turnaround times, and communication of critical findings Collaborate with Product and Engineering to identify and mitigate technology-related risks that may impact patient care Direct accreditation, regulatory compliance, licensing, and organizational survey readiness Represent RadPod in MEC meetings with client hospitals and health systems, serving as the primary liaison Develop enterprise quality dashboards, scorecards, and performance metrics, and present results to executive leadership Promote a culture of continuous improvement, transparency, and accountability through education and collaboration Perform other related duties as assigned Education Bachelor's degree in Nursing (BSN), Healthcare Administration, Public Health, or a related healthcare field Master of Business Administration (MBA), Master of Science in Nursing (MSN) or equivalent preferred Preferred Licenses/Certifications Active Registered Nurse (RN) license Certified Professional in Healthcare Quality (CPHQ) Certified Professional in Patient Safety (CPPS) Qualifications Minimum of three (3) years leading a quality and patient safety program supporting radiology, diagnostic imaging, teleradiology, or healthcare technology Strong knowledge of healthcare quality improvement and patient safety principles Understanding of radiology operations and imaging workflows Experience with accreditation, regulatory compliance, and licensing Experience leading quality improvement initiatives and Root Cause Analyses (RCAs) Experience collaborating with physicians, executive leadership, and healthcare organizations Excellent communication and presentation skills We Offer Competitive salary Paid vacation, sick time, personal time and holidays Health, dental, and vision benefits, with employer HSA contribution Long-term, short-term, and life insurances 401(k) with company match & profit sharing Quarterly UberEats voucher Monthly Fringe benefits Education and professional development stipend

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