Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director Software Development
About your role
At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Director of Software Development, you will have end-to-end ownership of a technology platform, leading teams responsible for designing, developing, integrating, and operating high-quality, scalable software solutions. This role requires strong people leadership, technical depth, and the ability to deliver reliable platforms in a fast-paced, regulated Fintech environment.
What you'll do:
Own the technology platform lifecycle from technical requirements through scalable, secure, and resilient production operations
Lead, mentor, and manage high-performing software engineering teams through rapid, high-quality development cycles
Partner closely with Product Management to define product roadmaps, technical strategies, and delivery plans aligned with business objectives
Translate product requirements into clear engineering specifications, designs, and implementation plans
Lead Agile delivery practices, ensuring consistent execution, predictable delivery, and continuous improvement
Oversee project planning, execution, and reporting; manage team capacity, priorities, and dependencies to ensure milestones are met with quality and accountability
Own end-to-end system design, development, and integration across internal platforms, external partners, and third-party services
Ensure platform resiliency, availability, performance, security, and currency through proactive engineering and operational excellence
Establish and enforce development standards, best practices, and code review processes
Drive effective stakeholder communication across product, engineering, operations, and senior leadership, providing transparency into delivery status and risks
Build strong, trust-based relationships with team members; translate company vision into actionable goals and empower teams to execute
Manage vendor relationships and geographically distributed teams to enable continuous development and accelerated, high-quality releases
Define, track, and report on internal and external OKRs and KPIs, providing insights to senior leadership on progress, outcomes, and opportunities for improvement
Experience you'll need to have:
10+ years of experience in software development, including hands-on technical experience
3+ years of experience leading and managing software development teams
Strong experience with modern cloud and DevOps environments (e.g., AWS, Kubernetes, Docker, CI/CD pipelines).
Demonstrated success delivering large-scale, distributed systems with high availability and security requirements.
Strong leadership, communication, and stakeholder management skills, with the ability to influence technical and non-technical audiences.
Bachelor's degree in computer science, Software Engineering, or a related field, or equivalent practical experience.
Experience that would be great to have:
Experience building and operating large-scale, highly available fintech or payments platforms
Familiarity with regulatory, compliance, and security requirements in financial services
Experience leading distributed or globally located engineering teams
How you’ll work:
Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech. This role will require you to be onsite on a hybrid schedule
This role requires flexibility to work overtime that may include nights and weekends
This role requires use of a computer and audio equipment
Salary Range:
$148,000.00-$185,000.00
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
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Questions:
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At Fiserv, we value integrity and transparency. As you complete your job application, please be aware that providing truthful, accurate, and complete information is essential. Any discrepancies, omissions, or falsehoods may result in the rejection of your application, withdrawal of any employment offer, or dismissal if you are already employed. Thank you for your commitment to maintaining the trust and integrity of our hiring process.
- Are you currently or have you ever worked for Fiserv, First Data or any of their affiliates, subsidiaries or predecessors as an employee or contractor?
- No
- Yes
- Are you legally authorized to work in Canada?
- Yes
- No
- Will you now or in the future require sponsorship for an employment visa, work permit, residence permit or any other authorization to work at the employment location?
- Yes, I will require sponsorship.
- No, I will not require sponsorship now or in the future.
- Are you willing to work on-site? Please note that remote positions would not be required to work on-site.
- Yes, I am willing to work on-site.
- No, I am not willing to work on-site.
- Are you currently within commuting distance to this work location? If you are not within commuting distance, are you willing to relocate? Please note that remote positions would not require relocation.
- Not applicable, I am within commuting distance.
- Yes, I am willing to relocate.
- No, I am not willing to relocate.
- Client/Customer Employment Disclosure: Have you ever been employed by an organization (company/agency) that is a Fiserv or First Data client/customer? Note: Answering ‘Yes’ will not automatically disqualify you from working for Fiserv.
- Yes
- No