Education Program Manager (EPM) - Clinical Specialist

Job Description This is a remote position. Abut Us Ellit Groups is a Private Equity-backed, woman, minority-led healthcare IT consulting firm focused on Provider and Payer organizations. We partner with healthcare leaders who value operational excellence, real-world experience, and diverse perspectives to drive better outcomes. Our firm is built by former healthcare operators who understand the realities of running complex healthcare systems. This combination of operator credibility and investment-backed growth enables us to deliver high-impact, scalable solutions. We differentiate ourselves by bringing practical experience, executive-level insight, and a relentless focus on quality and outcomes. Our success is directly tied to our clients’ success. Position Summary The Education Program Manager (Clinical Education & Informatics) is responsible for leading the design, development, and deployment of comprehensive clinical education programs while supporting informatics-driven workflow optimization across oncology services at Deaconess Health System. This role serves as a critical bridge between clinical operations, Epic informatics teams, and education functions to ensure oncology workflows are accurately reflected in system design, training content, and end-user adoption strategies. This position supports medical oncology, surgical oncology, infusion services (Epic Beacon), radiation oncology, and complex care/same-day clinic operations. The role ensures providers, nursing, pharmacy, and operational staff are fully trained, workflow-ready, and supported through go-live and post-go-live stabilization activities. Key Responsibilities Curriculum Development & Training Design Design and develop comprehensive, role-based training programs for oncology and infusion services. Create curriculum, course materials, simulations, job aids, and competency validation tools aligned with clinical workflows and Epic Beacon functionality. Translate clinical workflows, system design, and operational processes into structured educational content. Validate training materials against Epic build, organizational policies, and clinical workflows to ensure accuracy and readiness. Develop scenario-based and simulation training to reflect real-world oncology workflows. Clinical Informatics & Workflow Integration Partner with clinical leaders, operational stakeholders, and Epic analysts to document, analyze, and optimize oncology workflows. Serve as a liaison between end users and IT/Epic teams to ensure workflow alignment within system design and training. Participate in workflow design sessions, validation exercises, and user acceptance testing activities. Identify gaps between current and future-state workflows and recommend process and system improvements. Support standardization of workflows across clinical, research, pharmacy, and revenue cycle functions where applicable. Training Program Execution Design and deploy structured, role-based training programs for: Medical Oncology Surgical Oncology Infusion Services (Epic Beacon) Radiation Oncology Complex Care / Same-Day Clinic Services Incorporate multiple learning modalities including: Epic system training (Beacon workflows) Clinical equipment training integration Policy and procedure education Simulation-based learning and case scenarios Ensure training programs support both initial go-live and ongoing operational readiness. Stakeholder Collaboration Partner with oncology leadership, nursing, pharmacy, research teams, revenue cycle, and Epic/IS teams to align workflows, system build, and education strategy. Facilitate cross-functional workshops and working sessions to ensure shared understanding of workflows and system usage. Support change management efforts by reinforcing adoption of standardized workflows and clinical best practices. Act as a key contributor in aligning education strategy with organizational informatics goals. Learning Management System (LMS) Support Manage course assignments, enrollment, tracking, and completion reporting within the LMS. Monitor training compliance, competency validation, and organizational readiness metrics. Develop dashboards and reports to support leadership visibility into training progress and readiness status. Go-Live & Stabilization Support Support go-live readiness planning, including training completion tracking and workflow validation. Provide at-the-elbow support during activation and go-live events. Assist in issue identification, triage, and coordination with clinical and IT support teams. Continue post-go-live engagement through stabilization (anticipated through several months post-activation), addressing workflow refinement, training gaps, and adoption challenges. Requirements Qualifications Required Bachelor’s degree in Nursing, Healthcare Administration, Clinical Informatics, Education, or related field (or equivalent experience). Experience in clinical education, instructional design, or healthcare training program development. Experience in clinical informatics, workflow optimization, or EHR implementation environments. Strong understanding of oncology workflows, with infusion/Beacon experience strongly preferred. Experience with Epic EHR or similar healthcare information systems. Ability to translate complex clinical workflows into training content and system requirements. Experience supporting healthcare implementations, go-lives, or large-scale clinical system deployments. Preferred Epic Beacon experience or certification strongly preferred. Experience in oncology service lines (medical, surgical, radiation, infusion). Prior experience in large health system implementations or enterprise-scale education programs. Strong background in simulation-based learning or competency-based education models. Experience working in academic medical centers or integrated delivery networks. Benefits Benefits What We Offer: Competitive salary and benefits package. Opportunity to work in a collaborative and innovative environment. Professional development opportunities to advance your career. ​ Flexible work arrangements to promote work-life balance.