Employee Experience Senior Executive

ABOUT THE JOB We’re looking for a Senior Employee Experience Executive to play a key role in delivering a seamless, efficient, and people-first HR experience across Cyprus, Greece, and Israel. This role goes beyond traditional HR operations as you’ll drive structure, consistency, and continuous improvement while ensuring employees are supported at every stage of their journey. RESPONSIBILITIES Manage onboarding to offboarding and ensure a smooth, compliant, and positive experience at every touchpoint Act as a trusted partner for employees, resolving queries coming in via Workday Help, maintaining accurate data, and ensuring access to the right tools and support Own end-to-end HR benefits administration, ensuring accuracy, compliance, and a high-quality experience for employees Oversee end-to-end invoicing and payment processes related to HR benefits, including coordination with vendors and internal stakeholders Provide timely and accurate inputs to payroll teams on a monthly basis, ensuring smooth payroll processing across markets Manage employee leave processes, ensuring consistency, accuracy, and alignment with local policies Maintain and manage employee documentation, including and not limited to contracts, letters, agreements etc, ensuring compliance and proper record keeping Work extensively in Workday to complete transactions, manage data, and execute assigned actions effectively Ensure operational excellence across processes by maintaining high standards of accuracy, responsiveness, and service delivery Bring structure and clarity to local documentation while identifying opportunities to standardize and streamline processes Continuously review ways of working to eliminate inefficiencies and improve the employee experience through smarter, simpler processes Drive process improvements and support automation and AI initiatives to enhance consistency across markets and reduce manual effort Collaborate closely with HR teams (local, regional, and global) and support any internal or external audits. Partner with Employee Experience colleagues across regions to align ways of working and avoid duplication of effort and participate in global projects. Manage social security registrations and submissions, and oversee work visa application renewals. Proactively identify challenges and solve problems before they impact employees or business operations REQUIREMENTS 3 - 4 years of experience in HR, ideally within HR Operations, Employee Services, or Shared Services Strong communication skills in English and Greek Strong knowledge of labour laws and statutory requirements (Cyprus required; Greece and Israel a plus) Highly organised with strong attention to detail and a focus on accuracy Builds trust through professionalism, discretion, and confidentiality Proactive, resourceful, and solutions-oriented, with the ability to work independently Comfortable working with HR systems and data (Workday experience is a plus) Familiarity with invoicing and procurement processes (e.g., Ariba/Relish) is an advantage LI-Hybrid Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion