Employee Services Coordinator

Are you looking for full-time work? Would you like a long term career with a company that has consistently been honored as one of FORTUNE Magazines “100 Best Companies to Work For”? Do you have excellent customer services skills and a keen eye for detail? If so, our full-time opening for an Employee Services Coordinator may be for you! As one of our Employee Services Coordinators , you will be responsible for auditing and processing tuition reimbursement applications for our valued EdAssist clients. Our ideal candidate will be highly motivated, a self-starter (as this is a fully remote position), and will be able to manage multiple clients with relative ease. This is a Remote position available in the United States. Part-Time schedule required: Monday-Friday 4:00pm-8:00pm EST Flexibility to increase to 40 hours/week during peak season Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care , elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. W hether you’re caring for children or powering the systems and partnerships that make it all possible , a t Bright Horizons, you’re the difference . What you will be doing: Act as an independent reviewer to ensure policy compliance. Follow the tuition policy of all our corporate clients. Proof grades and receipts against submissions and client requirements. Ensure appropriate tuition discount is applied to invoices prior to submission for payment. CRM Processing of Cases and Help tickets submitted by employees. What we hope you will bring to this role: A minimum 2 years of customer service. Auditing experience and a BS/BA degree preferred. High level of computer proficiency is essential. Must possess strong interpersonal, as well as verbal and written communication skills. Strong attention to detail. Proven ability to learn and utilize proprietary software and reporting tools. Ability to work in a fast-paced and highly dynamic environment. At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position. Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference Compensation: The hourly rate for this position is $20.00 per hour . The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Benefits: Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements: Medical, dental, and vision insurance Paid vacation, sick, holiday, and parental bonding leave 401(k) retirement plan Long-term and short-term disability insurance Life insurance Money-saving discounts and financial planning tools Tuition assistance and education coaching Caregiving support and resources for the children and adults in your family. Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness Deadline to Apply: This posting is anticipated to remain open until 8/17/2026 Compensation: $20.00 Life at Bright Horizons: At Bright Horizons, you’re more than your job title — you’re the difference . Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others. Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights , Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA) . If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected] . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.