Engineering Manager - Data Ingestion

Location: Req ID: 54412 Jobs by Category: Technology Solutions Job Function: Technology Status: Full Time Schedule: Regular Join our team and what we'll accomplish togetherDescription The Enterprise Analytics Platform team at TELUS is undergoing an exciting transformation. We are restructuring around a product ownership mindset, and we're building a world-class Data Foundations function that will become the backbone of data ingestion across TELUS Health, Digital, Agriculture and the broader organization. As Manager of Data Foundations, you'll consolidate multiple Google Cloud Platform (GCP) deployments into a unified, standardized operating model. You'll own the operational transition of our data ingestion services moving from fragmented, deployment-specific teams to a cross-trained organization that serves the entire business. But more than a transformation program, you will be directly accountable for the reliability, freshness and correctness of production data pipelines at scale. This role is for an engineering leader who builds and runs things, not someone who facilitates others doing it. You raise the technical bar by example, reviewing architecture, improving on-call practices, eliminating manual work through better engineering; and you develop the next generation of strong engineers on your team. What you will do Platform Operations & Site Reliability Accountable for the uptime, freshness, and quality of TELUS's data ingestion layer through production system ownership Design and own the SRE function for Level 1 data ingestion across all GCP deployments: alert policy design, SLO definition, incident management, and on-call operations Eliminate manual data quality checks through engineering; build automated assurance into the platform itself Develop People Build and lead a team of 10–13 FTEs with a cross-training model that eliminates single-deployment dependencies and creates engineers who can own any system, handle any incident Invest in technical growth through coaching, stretch assignments, and mentorship—you set the standard for what good engineering looks like, and people get better because of you Guide offshore development and tier-1 support teams, ensuring end-to-end capability delivery; your success is measured by what the full team can do without you Raise the Technical Bar Review and correct architectural designs across the platform; you set the standard for what good engineering looks like and your technical judgment is a quality gate Establish and enforce best practices in IaC, pipeline design, Kubernetes operations, and streaming data patterns Drive the multi-deployment consolidation: one operating model, one onboarding standard, one SRE function—executed with engineering rigour Onboarding & Self-Serve Tooling Be responsible for establishing foundational data pipelines while owning the onboarding standard and self-serve tooling to empower business units to develop their own data ingestion capabilities Build and execute prioritized onboarding roadmap that reduces onboarding time to accelerate time-to-value for business units Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and support their data ingestion needs Stakeholder Management & Influence Work across multiple business units and technical teams, building influence without formal authority Partner with the Analytics Platform team (BI, Looker, Tableau, query platforms) to ensure seamless data flow Communicate technical complexity to non-technical stakeholders and translate business needs into platform roadmap priorities What you bring Hands-on experience in data engineering or platform engineering (pipelines, infrastructure, Infrastructure as Code); you can review and improve the work, not just manage it Deep experience with Kafka and streaming data movement patterns Strong GKE/Kubernetes experience with ability to review and correct architectural designs Strong grounding in alert policy design, SLO definition, incident management, and on-call operations Proven track record managing complex technical transitions and building operational discipline Experience consolidating or unifying fragmented systems into a cohesive operating model 3+ years experience managing technical teams (ideally 8+ people) with a focus on cross-training and eliminating silos, and developing technical talent Comfort with distributed teams and experience managing offshore or remote team members Ability to develop technical talent and foster a culture of learning and accountability Comfort working across multiple business units and building influence without formal authority Strong communication skills, able to translate technical complexity for non-technical audiences Great-to-Haves Experience with Google Cloud Platform (GCP) and BigQuery at scale Familiarity with data mesh or data platform architecture patterns Experience with product-oriented team structures or product management mindsets Background in a regulated industry (healthcare, telecommunications) or experience with compliance-driven data requirements Experience building self-serve platforms or developer experience (DX) improvements Exposure to agile or lean methodologies in an operations context Salary Range: $109,000-$202,000 Performance Bonus or Sales Incentive Plan: 20% Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family Flexibility to work in-office, virtually or a combination of both, based on the role's requirements Generous company matched pension and share purchase programs Opportunity to give back to communities in which we work, live and serve Career growth and learning & development opportunities to develop your skills And much more … Job Type: This is for a current vacancy A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. Technology Solutions We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen. We are honoured to be recognized 5G TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications 6 Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future. 1 Million active users logging into My TELUS per month (consumer mobility). Accessibility TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.