English Speaking Appointment Setter

Job Title: Inbound Lead Setter

Company: Wellness Retreat

Location: Remote - In Argentina

About Us:

At our wellness retreat in Mexico, we are dedicated to creating transformative experiences through guided retreats focused on healing and personal growth. Join our team of passionate professionals who are committed to helping individuals discover their true potential through wellness and connection.

Job Description:

We are seeking a cheerful and proactive Inbound Lead Setter to be the first point of contact for our inbound leads and provide exceptional customer support. This is a critical role for our team, as you will help potential clients embark on their wellness journey by connecting with them immediately when they show interest. Your top priority will be to call new leads within 5 minutes of submission and schedule them with our sales team.

Pay: $8 USD per hour + performance-based bonuses

Hours: 40 hours per week

Key Responsibilities (in order of priority):

Immediate Follow-Up on Inbound Leads:

• Call all inbound leads within 5 minutes of submission during your shift to provide a warm, professional first point of contact.
• Confirm scheduled calls for the sales girls 24 hours before booked appointments
• You are only booking calls for our sales team - no selling required.
• Maintain a cheerful, welcoming demeanor that reflects our wellness-focused brand.

Support Sales Team:

• Assist the sales team in following up with leads and keeping track of communications
• Work closely with the sales team to ensure all potential clients are nurtured through the booking process
• Update CRM with lead interaction details and appointment scheduling

Marketing Support:

• After ensuring our CRM is fully updated, assist with simple marketing Standard Operating Procedures (SOPs) to maintain brand presence and client engagement

Qualifications: Mandatory Requirements:

• Must be proficient in English
• A cheerful and friendly phone demeanor is essential - you'll be the first voice potential clients hear
• Must have a stable internet connection and a quiet work environment for an uninterrupted workflow
• Available for immediate response - this role requires being at your desk during scheduled hours for rapid lead response

Preferred Experience:

• Prior experience in phone sales and customer service is highly desirable
• Experience with rapid lead response and appointment setting
• Familiarity with using CRM systems is a plus. We use Go High Level CRM

What We Offer:

• Growth Opportunities: Potential promotion to a managerial role as the company grows
• Perfect Second Income: Since your job is to call new leads within the first 5 minutes, this job is a perfect fit for someone who already works from home and wants a second income
• Team Culture: Work alongside a supportive, wellness-focused team dedicated to creating positive change
• Career Growth: Our company is growing, so there is room for more hours, pay raises, and advancement to a customer service manager role

How to Apply:

If you are a motivated, detail-oriented individual with a passion for wellness and excellent communication skills who can respond to leads immediately, we would love to hear from you.

Please send us your resume and a short Loom video explaining:

• Why are you a fit for this role?
• Why are you motivated to grow with a wellness retreat?
• What is most important to you when joining a new company?
• Are you comfortable doing 4-8 hours daily of outbound setting?
• Are you able to work weekends?
• Are you able to work 40 hours per week?
• What are all the steps that you do when your computer is slow?
• Are you comfortable following the checklist?
• What CRM experience do you have and what CRMs have you worked with in the past?
• Can you confirm that you're not going to school or doing anything else that would intervene with your work schedule?
• Do you have any questions for us?

Email your Loom to:

[email protected]