Enterprise Account Manager

BCM One is seeking a dynamic and results-driven Enterprise Account Manager to join our team. In this role, you will be responsible for managing and growing relationships with our most strategic and high-value enterprise clients. You will act as a trusted advisor, understanding client needs and business objectives to deliver tailored solutions that drive mutual success. The ideal candidate will have a strong background in B2B sales, excellent communication skills, and a proven track record of managing complex sales cycles with large organizations. This position offers the opportunity to work closely with cross-functional teams, contribute to strategic account planning, and play a key role in expanding our market presence and revenue growth. If you are passionate about building lasting client partnerships and thrive in a fast-paced environment, we would love to hear from you. Work Locations: This is a hybrid or remote optional position with the ability to be based out of one of the following office locations: Grand Rapids, Michigan, Herndon, Virginia, Alpharetta, Georgia, Blue Bell, Pennsylvania, or New York, New York. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship. Travel: Domestic, Between 10-25% Annually What You Will Do: Manage and grow relationships with strategic enterprise clients to ensure customer satisfaction and retention. Develop and execute account plans that drive business growth and maximize revenue opportunities. Identify upsell and cross-sell opportunities within existing accounts to expand our footprint. Lead complex sales cycles and negotiations to close deals with large organizations. Monitor and report on account performance, customer feedback, and market trends to inform strategy. Build and maintain strong long-term client relationships through regular communication and business reviews. What You Will Need: 5+ Years of experience in sales or account management. Proven experience as an Enterprise Account Manager or in a similar B2B sales role managing large, strategic accounts. Strong track record of meeting or exceeding sales targets within complex, long sales cycles. Familiarity with CRM software and sales enablement tools (e.g., Salesforce, HubSpot). Deep understanding of enterprise client needs and the ability to translate those into effective solutions. Bachelor’s degree in Business, Marketing, or a related field and/or equivalent experience. Who We Are: BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we’ve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen. When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don’t offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission “to provide a world-class experience with every human interaction” seriously, which means everything you do makes a difference. And we’re committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don’t just become part of our growth story, we become part of yours. Why BCM One: We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture. We Are a Team We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth. We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times. Hard Work is Recognized We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year. We believe in developing our team members and offer many opportunities for training, professional development and career growth. Your Voice is Heard We empower our team members to speak up and look for opportunities in challenges. We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities. How we take care of you: Competitive industry salaries Comprehensive medical, dental, and vision insurance Company-provided life and disability insurance Matching 401 (k) plan Employee Emergency Assistance Fund Paid holidays and vacation time FMLA BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.