1. About Our Client:
This organization provides information technology support services to federal customers, including the Department of Veterans Affairs. It addresses the need for skilled IT professionals to support mission-critical systems and services that benefit veterans. The company fosters employee growth and supports meaningful work in the government contracting space.
2. About the Opportunity:
The Entry-Level IT Opportunities (Talent Pipeline) role prepares candidates for future positions supporting federal IT contracts. The role focuses on building skills and experience in IT support, risk management, data management, analysis, and software testing, contributing to the delivery of essential services to veterans. This pipeline enables the organization to connect qualified candidates with upcoming contract opportunities.
3. Responsibilities:
• Provide help desk and technical support to end users
• Support information assurance, risk management, and cybersecurity compliance activities
• Assist with data entry, quality reviews, reporting, and analytics
• Support project coordination, management, and business process improvements
• Assist with software testing, documenting results, and identifying defects
4. Requirements:
• Strong customer service and communication skills
• Attention to detail and organizational abilities
• Basic proficiency with Microsoft Office and computer skills
• Ability to learn new technologies and processes quickly
• Problem-solving and analytical skills
• Ability to work independently in a remote environment while collaborating with a team
• Ability to obtain and maintain required government background investigations or clearances
• Preferred: Associate''s or Bachelor''s degree in IT-related field, military or government support experience, prior customer service or technical support experience
5. Pay Range and Compensation Package:
• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.
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