Equal Opportunity/Title IX Case Manager

At Lehigh University, equity and civil rights compliance are not administrative afterthoughts — they are central to how the institution serves its community. As the Equal Opportunity and Title IX Case Manager, you'll bring structure, care, and legal fluency to some of the most consequential work on campus, ensuring every report receives a thorough and consistent response. About The Opportunity Sitting within Academic Affairs, this full-time exempt position places you at the heart of Lehigh's commitment to a fair, inclusive, and safe campus experience for everyone. You'll be a trusted resource for the university community, guiding people through important processes with clarity and compassion, and helping ensure that Lehigh's obligations under equal opportunity law are met with both integrity and care. The scope is broad, spanning employment, academic programs, contracting, and campus life, which means every day brings meaningful variety and real impact. Position Number: S84540 This position is a Grade: 9 - 40 with an approximate salary range of $56,030-$68,190 and is subject to change based on experience, skills and qualifications. Key Accountabilities Manages incoming reports and initial intakes from students and employees regarding discrimination, harassment, retaliation, bias, and sexual misconduct, while ensuring individuals receive prompt outreach and continuous monitoring of supportive campus or community resources. Creates, updates, and maintains strictly confidential, accurate electronic case files within the case management system, coordinating closely with investigators to ensure all final documentation is properly retained. Provides full logistical support for investigations, including scheduling interviews and organizing evidence, and delivers timely status updates to complainants, respondents, University officials, and relevant external parties throughout the resolution process. Collects and prepares data for legal compliance, annual reports, and training presentations, while collaborating with key campus partners (such as General Counsel, HR, Student Affairs, and Police) to assess and improve response protocols. Designs and delivers virtual and in-person equal opportunity training for faculty, staff, and students, while assisting coordinators in training the specific personnel responsible for resolving compliance matters. Collaborates with university and community partners to host equal opportunity programming, represents the office at campus events (like orientation and staff development days), and explores creating a student-focused peer education group. Manages the office's digital footprint by updating website content and assists in designing, revising, and publishing promotional materials that highlight university policies and campus resources. Supports overall compliance efforts, trend assessments, and office committees, while serving as a designee in the absence of the Equal Opportunity Compliance Coordinator/Title IX Coordinator and assisting them with incident response, committee logistics, and the coordination of supportive measures and reasonable modifications (including for pregnant students). Maintains the integrity and confidentiality of student and employee data while supporting the Equal Opportunity/Title IX Coordinator with investigations, legal inquiries, report generation, committee service, and assigned special projects or duties. Qualifications Bachelor's Degree in a related field Three to five years of related work experience Demonstrated experience in Title IX, equal opportunity compliance, or a closely related field such as student conduct, HR, or civil rights investigations Working knowledge of federal equal opportunity laws including Title IX, Title VII, and the ADA Strong case management skills with the ability to handle sensitive matters with discretion and consistency Clear written and verbal communication skills for engaging effectively with students, faculty, staff, and external parties Ability to apply Lehigh's policies and procedures accurately within complex, emotionally sensitive situations A genuine commitment to equity, access, and creating a campus environment where everyone is treated with dignity Why Lehigh? Lehigh University is a research-intensive institution in Bethlehem, Pennsylvania, with a long-standing culture of academic excellence and a growing investment in inclusive excellence. Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website. Your work here will have a tangible impact on how the University lives its values every day. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist . The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor. Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position. Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.