Equine Senior Claims Specialist

Equine Senior Claims Specialist Who we are HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. As a wholly owned subsidiary of HDI Global SE, we manage the industrial lines division of the Talanx Group. Our extensive portfolio of products and services, combined with an international network of local insurers, enables us to offer comprehensive domestic and global insurance solutions for U.S.-based multinational companies. With Xcelerate29, HDI is shaping its future by becoming a Trusted Global Player, achieving Next-level Excellence, and building a Forward-thinking Organisation. This direction helps HDI Global lead the profitable growth game as a globally connected business, raise the bar every day through stronger underwriting, claims, and investment performance, and win tomorrow by starting today with a lean, fast, resilient, and future-ready organisation. Together, these priorities support profitable growth, sustainable profitability, global consistency, digital transformation, AI acceleration, smart cost leadership, and stronger collaboration across teams and markets. They also reflect our focus on being a workplace of choice by building a future-ready workforce where people. The Equine Senior Claims Specialist is responsible for handling complex, high-value claims involving equine mortality, infertility, theft, transit, and related coverages. This role requires technical claims expertise, familiarity with veterinary and equine industry practices, and the ability to resolve sensitive, high-profile matters with professionalism. Key Responsibilities Conduct thorough claim evaluations by gathering and analyzing relevant information, enabling timely and accurate resolution. Make informed decisions established authority levels while proactively identifying potential issues. Ensure accurate system data and documentation through consistent collection, analysis, and summarization of claim information. Drafts coverage letters and manages litigation, mediations, and arbitrations as needed. Collaborate with customers and agents to address inquiries, resolve issues, and maintain strong relationships while delivering a high level of customer services. Ensures compliance with company procedures, regulatory requirements, and jurisdictional laws. Serves as primary contact to policyholders, brokers, reinsurers, and underwriters, providing clear communication and guidance. Collaborates with underwriting to share claims insights and emerging trends. Qualifications Strong knowledge of equine/bloodstock insurance (mortality, infertility, transit, theft). 5+ years of claims handling experience, preferably within specialty lines. Ability to interpret complex veterinary and medical documentation. Excellent communication, organizational, and customer service skills. Proficient in Microsoft Office and electronic claim systems. Professional Certifications preferred. Willingness to travel domestically and internationally as needed. Compensation and Benefits: Base salary range for this position is $100,000 – 110,000, plus eligibility for a performance-based annual bonus. Actual compensation will be based on a variety of factors including experience, education, and location. We offer a competitive benefits package, including: 401(k) with company match, Paid Time Off, Sick Leave, Medical, Health Reimbursement Arrangement (HRA), Telemedicine, Wellness Program, Employee Assistance Program (EAP), Dental, Vision, Accident & Critical Illness Insurance, Flexible Spending Account (FSA), Dependent Care FSA, Group and Voluntary Life Insurance, Short- and Long-Term Disability, Pet Insurance, Transit and Parking benefits. Additional Information HDI Global Insurance Company is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Applicants must be legally authorized to work in the United States. Recruitment Agencies: All resumes submitted without prior HR authorization will be considered unsolicited. HDI Global Insurance Company is an Equal Opportunity Employer and participates in E-Verify. Attention California Applicants: Click here to view HDI's California Personnel Privacy Notice