ERP Systems Analyst

About Spindrift At Spindrift, we’re making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That’s why every Spindrift beverage is made the hard way—with real squeezed fruit, never from concentrate. From sourcing the best-tasting fruit globally to maintaining a carefully honed manufacturing process, we believe in doing things the hard way, the intentional way, the better albeit more challenging way, the right way – because, in the end, it's worth it. Spindrift® sparkling water is available nationwide, and Spindrift® Tea and Spindrift® SODA are available in select markets. We are also a proud member of 1% for the planet, donating to environmental causes. Spindrift is headquartered in Newton, MA. Responsibilities We are looking for an ERP Systems Analyst to help optimize and scale the systems that power our business. Reporting to the Associate Director, IT Systems, this role will serve as a key partner to Finance, Supply Chain, Operations, Customer Service, and external business partners to improve processes, strengthen integrations, and maximize the value of our NetSuite ERP platform. This role combines technical expertise, business process analysis, and systems administration. You will help drive ERP enhancements, support critical business operations, and build scalable solutions that improve efficiency across the organization. The ERP Systems Analyst’s primary responsibilities include but are not necessarily limited to: ERP Administration & Support Serve as a primary administrator and subject matter expert for NetSuite ERP. Configure and maintain workflows, saved searches, reports, dashboards, roles, and permissions. Troubleshoot system issues and partner with users to identify and resolve business challenges. Support system testing, upgrades, releases, and enhancement initiatives. Ensure data integrity, system reliability, and adherence to governance standards. Supply Chain & Business Process Optimization Partner with Supply Chain, Operations, Finance, and Customer Service teams to understand business processes and identify opportunities for improvement. Support and optimize key workflows across procurement, inventory management, production planning, order management, fulfillment, and financial operations. Translate business requirements into scalable system solutions that improve efficiency, visibility, and decision-making. Evaluate current processes and recommend enhancements that support Spindrift’s continued growth. Systems Integrations Support ERP integration initiatives that improve connectivity across supply chain and operational processes. Collaborate with internal stakeholders and external vendors to troubleshoot integration issues and implement enhancements. Identify opportunities to automate manual processes through system integrations and workflow improvements. Business Systems Strategy & Governance Partner with business teams to evaluate new system needs and recommend solutions aligned with Spindrift’s technology roadmap. Maintain system documentation, process maps, training materials, and support resources. Conduct periodic audits of user access and application licensing to improve security and optimize software spend. Ensure business systems adhere to Spindrift’s security, compliance, and governance standards. Expectations All Spindrift employees are expected to maintain a high level of integrity, leadership, and drive to deliver results. Our team, customers, and partners are at the center of our business and are to be treated with the utmost respect and professionalism.