Executive Assistant & Office Manager

Job Req ID: 310407 Posting Start Date: 20 Aug 2026 Location: Contract Type: Full Time Job Advertisement: Serco is a place where you can grow Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals. You'll also have access to flexible benefits designed to support your wellbeing and growth, including: Hybrid working arrangements on offer, with a flexible mix of in office and WFH Great career development opportunities in an organisation focused to help you learn and grow A collaborative and highly supportive Executive Assistant community Exposure to strategic projects and enterprise-wide initiatives within a global organisation delivering meaningful work Make an impact at Serco We're looking for a highly capable Executive Assistant & Office Manager to support our Chief Operating Officer and lead the day-to-day operations of our Melbourne Corporate Office. This is more than a traditional Executive Assistant role - it's an opportunity to become a trusted partner to a senior executive, helping shape priorities, enable decision-making and drive organisational effectiveness across a complex and dynamic business. You'll work at the heart of our organisation, connecting people, priorities and processes while ensuring the seamless delivery of executive, operational and office activities. Just as importantly, you'll help shape the culture and energy of our Melbourne Corporate Office, creating a welcoming, connected and high-performing environment where people feel supported to do their best work. Joining our collaborative Executive Assistant network, you'll play a key role in supporting leaders, fostering strong stakeholder relationships and contributing to the success of our ASPAC business. As an Executive Assistant & Office Manager in the ASPAC team, you'll make a positive impact by: Managing complex executive calendars, travel arrangements, correspondence and expenses for the COO Championing a connected and positive workplace culture by bringing energy, initiative and a people-first approach to the Melbourne Corporate Office Coordinating executive reporting, presentations, governance papers and business communications Facilitating stakeholder engagement activities and supporting high-profile meetings and events Overseeing office operations, facilities, procurement and contractor management to ensure a seamless workplace experience Supporting onboarding, offboarding, team events and strategic business initiatives across the organisation Managing competing priorities with professionalism, discretion and a strong customer-focused mindset Serco is a place for you You could be a great fit if you have: Significant experience providing executive support to senior leaders or C-suite executives Proven success managing complex priorities within a fast-paced corporate environment Demonstrated experience preparing executive reports, presentations, board papers and governance documentation Exceptional organisational, planning and stakeholder engagement skills Advanced Microsoft Office capabilities, particularly across Word, PowerPoint and Excel Strong emotional intelligence, sound judgement and the ability to manage confidential information with absolute discretion You'll thrive in this role if you're proactive, highly organised and known for building trusted relationships. You bring clarity to complexity, anticipate needs and contribute positively to a connected, high-performing workplace culture. In joining us, you'll be part of a supportive environment with trusted leaders who are committed to helping you achieve your goals. Here, you'll benefit from the stability of long-term government-backed contracts, flexible ways of working and opportunities to build a rewarding career with purpose. Are you ready to do important work that really matters? At Serco, we bring together the right people, the right technology and the right partners to deliver impactful solutions that address some of the world's most urgent and complex challenges. We support governments across the globe, delivering services that make a meaningful difference to communities every day. In Australia and New Zealand, our work has touched the lives of millions of people, creating unique opportunities to apply your skills across Health, Defence, Maritime, Justice, and Community Services. We celebrate diversity and encourage applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ people, veterans and people with disability. By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about creating a culture of inclusion, belonging and respect. How to Apply Click Apply to submit your application today. Please upload your CV as a single document. If you wish to include a cover letter, merge it with your CV before uploading. Impact a better future at Serco.