Executive Operations Coordinator

Description About Us: At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally. Our Culture: We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities. About the role: We're looking for a proactive, detail-oriented Operations Coordinator to serve as the right hand to our founder/executive. This isn't a traditional entry-level admin role — we need someone who can own the day-to-day operations, keep projects moving without being chased, and act as a trusted partner in strategic conversations. You'll report directly to and work primarily with the founder — not clients or external partners — and will work closely with a small, distributed team. You'll be the person who makes sure nothing falls through the cracks. Key Responsibilities: Project & Task Management: Own the master to-do list, track outstanding items, and follow up relentlessly until things are actually done — without needing reminders. This is the core of the role: acting as an "ops boss" who keeps things moving, not just executing assigned tasks. Documentation & Process Follow-Up: Track and follow up persistently on paperwork and compliance requirements tied to external institutions (e.g., financial services providers, payment systems) — even when processes are slow, bureaucratic, or stall for weeks at a time. This is internal tracking and follow-through, not client-facing negotiation. Strategic Support: Have informed, thoughtful conversations with the founder about project status, prospective clients, and help prepare presentation decks for key meetings. Social Media Coordination: Take pre-produced content (articles, videos, podcast clips) and manage the weekly posting schedule across platforms — content is already developed, this is about consistent execution. Digital Workspace Management: Keep shared drives (Box, Google Drive, etc.) organized and troubleshoot basic technical issues — or know exactly who to contact when you can't solve it yourself. Requirements 2–5 years of experience in an operations, executive support, coordination, or client-facing administrative role. Demonstrated ability to work independently and take initiative — you spot problems and follow up before being told to. Comfort navigating paperwork, documentation, and compliance-heavy processes (banking, financial services, insurance, or similar regulated industries is a plus, but not required — what matters most is persistence in following through on slow-moving external processes). Strong attention to detail, especially when dealing with paperwork or administrative processes. Comfortable managing multiple priorities and following up across different stakeholders without dropping the ball. Tech-comfortable: able to pick up new tools quickly and troubleshoot minor issues independently. Excellent English skills (C1/C2). Experience working with US companies Compensation: $1,300 per month Benefits: 10 days off per year 3 sick days per year 6 US Federal Holidays