At the heart of our work is a simple belief: We are passionate about education and student success. We’re hiring to help bring that belief to life through thoughtful execution, partnership, and a strong commitment to the people we serve.
Work from Home (WFH)
-
Remote work must be performed while residing in California
Must be a CIAT Student
CIAT Location: San Diego, CA
Reports to: IT Manager
Status: Non-Exempt
Employment Type: Variable-Hour
Responsibilities
Take an active role and participation as a CIAT student ambassador to participate in virtual events including new student orientation, certification workshops, and career services workshops
Assist with student assignment, lab, and certification support through:
Hosting individual and small group live, virtual support sessions
Testing and contributing to lab documentation
Virtual support for students needing assistance with PC Build Kit labs, networking labs, Amazon and Azure labs, and coding labs (lab assignments per student coordinator will vary based on coursework and/or certifications earned)
Assist with CIAT website development initiatives including:
Website UI/UX, browser, device compatibility, and navigation testing
Student portal and pilot project testing
Assist with Career Services tasks including:
Reviewing Handshake employer profiles to ensure they meet department guidelines
Evaluating job postings and industry trends
Adhere to regulations as set forth by governing agencies and institutional policies.
All other duties as assigned
Requirements
Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study
Must be in good academic standing, which includes a minimum cumulative GPA of 2.0, GPA 3.0+ preferred
Excellent communication and interpersonal skills
Independent problem-solver with demonstrated critical thinking skills
Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
Possess a sincere interest in helping others achieve life goals
Takes a customer-service-oriented approach to collaborate with internal departments
Ability to work collaboratively with others to support student success, achieve CIAT goals and contribute to a positive and inclusive culture
Commitment to fostering an inclusive and supportive environment that respects the diversity of employees and students' backgrounds, experiences, and perspectives
Team player with a positive, can-do attitude
Strong organizational skills with the proven ability to prioritize
Possess high ethical standards, being an example of professionalism to others
Ability to problem solve while maintaining compliance with all policies, procedures, and regulations, including those related to integrity, conduct, and professionalism
Must be able to embody CIAT’s mission, vision and values
Benefits:
Gain valuable experience in career services and online job platform management
Develop transferable skills in communication, data management, and customer service
Flexible work hours to accommodate your class schedule
Collaborative and supportive work environment within the Career Services team
Position Type and Expected Hours of Work
Days and hours of work are Monday through Friday. Occasional weekend and evening hours may be required. This position must not exceed 20 hours per week.
Supervisory Responsibility
This position has no supervisory responsibilities.
Location
This is a remote position. Work must be conducted in locations that have been approved by the company. Company authorization is necessary for relocation or work from other locations, even if temporarily.
Values
Values such as integrity, excellence, customer service, teamwork and mutual respect are some of those that remain constant, regardless of changes in our company. When identifying company values, it is important that those values are being demonstrated in the course of business each day. Our values set expectations for how employees and managers interact with every person while representing the company.
We are
passionate
about education and student success
We value
integrity
and
excellence
in our employees and students
We treat ourselves and our students with
dignity
and
respect
We believe in and encourage
innovation
at our school to better help our students succeed
We have a
customer centric
focus and we want people highly committed to achieving goals, where our success equals student’s success
We are
accountable
for our actions and focus on improvements moving forward
We have a
growth mindset
with a sincere belief that every student can do better and achieve their goals
We expect every employee to be an example of
conduct
and
professionalism
, being a role model to students and colleagues
We commit to an
inclusive
and supportive learning environment that respects the diversity of students' backgrounds, experiences, and perspectives
We foster
lifelong learning
and professional development
Physical Demands
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.
Essential functions of this role require sitting for extended periods of time
Ability to type, use a computer to search for information and input information while speaking on the phone is required
The employee will frequently be required to use the computer, mouse and telephone to conduct the regular tasks of this role
The employee will be required to compute simple to simple mathematical calculations as a normal part of this role
Work Environment
While performing the responsibilities of this remote position, the job holder will work in a home office environment. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions of the job. This role routinely involves using standard office equipment such as computers, phones, and virtual communication tools. Employees are expected to ensure that their home office is a safe and ergonomic working environment.
Employees must maintain data security and confidentiality in accordance with company policies and use secure connections for all work-related activities. Expectations regarding work hours, availability, and time tracking will be clearly communicated and must be adhered to.
The company is not responsible for maintaining home office environments beyond the provision of reasonable accommodation and necessary work-related equipment. Workers' compensation and liability for injuries that occur in the home office will be covered as per company policy and applicable laws.
This remote work policy is designed to comply with all relevant local, state, and federal laws.
AAP/EEO Statement
California Institute of Applied Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, California Institute of Applied Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
California Institute of Applied Technology expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of California Institute of Applied Technology’s employees to perform their job duties may result in discipline up to and including discharge.
Other Duties
lease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
Pay Range:
$26
—
$26 USD
We know great candidates may not meet every single qualification listed. If this role speaks to you and you believe you could thrive here, we welcome your application.