Field Marketing Specialist

Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with familiar favorites and exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in innovation and built for connection, our goal is to bring a sense of belonging to our associates and guests alike. Working at Puttshack: At Puttshack, we take fun to the next level. With over 24 venues globally and counting, we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. If you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you! Position Summary: This role serves as the primary marketing partner to our 20 US venues, ensuring each location has the tools, materials, and support needed to execute successfully. The Marketing Specialist acts as the bridge between the Marketing team and venue operations, helping bring national campaigns to life locally while supporting venue-specific opportunities to drive traffic and revenue. Reporting to the Director of Brand Marketing, this role partners closely with Operations, venue leadership, and external vendors to ensure flawless execution at the local level. This is a hybrid position with 3 days onsite at Puttshack’s headquarters in Chicago (River North) with the expectation of travel as needed to support business operations and expansion activities. Position Responsibilities may include, but not limited to: Venue Marketing Support Serve as the day-to-day marketing contact for venue teams. Ensure locations have the resources, guidance, and support needed to execute marketing initiatives successfully. Signage and Marketing Materials Coordinate the production, distribution, and deployment of in-venue signage, promotional materials, and marketing assets. Maintain brand standards while ensuring materials arrive accurately and on time. Campaign Execution Support the rollout of national campaigns, promotions, and events across all venues. Work closely with Operations to ensure programs are executed consistently and effectively. Local Marketing Partnerships Help identify and coordinate local marketing opportunities, community partnerships, and venue-specific initiatives that drive awareness and traffic. Field Communication Maintain regular communication with venue leadership to understand needs, gather feedback, and identify opportunities to improve marketing support and execution. Project Coordination Track timelines, deliverables, and requests across multiple initiatives simultaneously. Ensure projects move efficiently from planning through execution. Vendor Management Coordinate with printers, signage vendors, and other external partners to ensure quality, accuracy, and timely delivery of marketing materials. Required Skills and Experience: 3+ years of experience in marketing, field marketing, event marketing, retail marketing, hospitality, or a related field. Strong organizational and project management skills, with the ability to manage multiple priorities across 20 venues. Detail-oriented and execution-focused, with a commitment to delivering high-quality work. Excellent communication skills and comfort working with both corporate teams and field operators. Comfortable coordinating vendors, timelines, and marketing materials from concept through deployment. Proactive and service-oriented, with a willingness to jump in and solve problems. Passion for helping venues succeed and creating a great guest experience at the local level. Ability to travel domestically 15% of the time, to assist with venue support and program rollouts. Benefits: We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates: Health/dental/vision coverage options 401(k) matching Company paid Life and AD&D Insurance Voluntary short term and long term Disability Insurance Generous PTO, including paid parental leave Associate discounts (FREE mini golf!) Pet Insurance Flex Spending Accounts …and more! Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.