Field Operations Executive (Hospitality)

Field Operations Executive – Munnar

Location: Munnar, Kerala | Job Type: Full-time

We are hiring a Field Operations Executive to manage property operations, guest experience, local partnerships, and business development across our Munnar properties.

Key Responsibilities

• Handle guest complaints and ensure quick resolution.
• Conduct property visits, inspections, and quality checks.
• Coordinate with property owners, caretakers, and local partners.
• Develop travel-agent and B2B partnerships.
• Identify sales and revenue opportunities.
• Support new property onboarding and improve property performance.
• Manage on-ground issues and ensure timely resolution.

Requirements

• Hospitality, travel, sales, or field operations experience preferred.
• Freshers can apply.
• Strong communication, negotiation, and relationship-building skills.
• Proactive, self-driven, and comfortable working independently.
• Good knowledge/network in Munnar is an advantage.
• Willingness to travel locally.

Work Location: Hybrid remote in Munnar, Kerala